Intern with French, Claims

Intern with French, Claims Wroclaw, Poland As a valuable member of our Claim Operations team in Poland, you will support our global claims processing operations while developing practical experience in insurance claims management

Our team provides a unique learning environment, serving all AXA XL offices across multiple lines of business, including Property, Casualty, Professional, and Specialty products

Our claims team in Poland handles loss notifications (First Notice of Loss) from brokers and insured parties worldwide

As an intern, you will assist in setting up claims in accordance with established Standard Operating Procedures and Service Level Agreements, working under the guidance of experienced team members

You will gain hands-on experience identifying claim loss details from initial notices and learn how our claims management systems operate

This internship offers exposure to various aspects of claims administration, including document processing, basic claim setup, and support with administrative tasks that contribute to the claims lifecycle

You will work alongside our team to understand how we process payments, maintain documentation, and make sure operational compliance

What you’ll be DOING What will your essential responsibilities include

Index and organize claims-related documents across various lines of business under supervision, learning accurate information management practices

Assist in setting up First Notice of Loss (FNOL) and incident-only claims within our claims management systems with guidance from senior team members

Support claims portfolio management by performing basic administrative tasks and learning portfolio oversight procedures

Maintain communication with onshore colleagues to fulfill incoming requests

Perform routine administrative tasks, including assisting with payment processing and report generation under direction

Learn and apply quality standards by reviewing claim files and identifying areas for improvement with feedback from experienced staff

Help maintain internal tracking systems and assist with preparing standard reports, with guidance from your team

Take part in team meetings and contribute to learning opportunities through collaboration with onshore teams

Meet established Service Level Agreements (SLAs) for assigned tasks while maintaining quality standards

You will report to local Manager

What you will BRING We’re looking for someone who has these abilities and skills: Required Skills and Abilities: Fluency in English, both spoken and written; proficiency in French at a minimum B1 level is required

Organizational skills and meticulous attention to detail to make sure accuracy in all tasks

Familiarity with Microsoft Office Suite, particularly Excel and PowerPoint, would be advantageous

Basic data processing ability, with the capability to work accurately with information and follow structured procedures

Eagerness to learn about insurance claims processes and willingness to ask questions and seek guidance

Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks

For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it

How

By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward

Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic

At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success

That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential

It’s about helping one another — and our business — to move forward and succeed

Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe

Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity

AXA XL is an Equal Opportunity Employer

Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security

It provides competitive compensation and personalized, inclusive benefits that evolve as you do

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence

Sustainability At AXA XL, Sustainability is integral to our business strategy

In an ever-changing world, AXA XL protects what matters most for our clients and communities

We know that sustainability is at the root of a more resilient future

Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations

Our Pillars: Valuing nature: How we impact nature affects how nature impacts us

Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future

We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans

Addressing climate change: The effects of a changing climate are far-reaching and significant

Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption

We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions

Integrating ESG: All companies have a role to play in building a more resilient future

Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business

We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting

AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs

These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving

For more information, please see axaxl.com/sustainability.