Account Supervisor, ZDX Health & Wellness

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

Account Supervisor, Digital Health & Wellness

As an Account Supervisor, Digital Health & Wellness at Zeno, you will lead the day-to-day on all things digital and social media for assigned accounts. They will be instrumental in assisting in the conceptualization, strategy and execution of campaigns and evergreen content for a leading Healthcare client for their corporate and executive social media pages. This is a client-facing position that mixes both digital strategy and account management tasks.

About the Role:

• Contribute to social media strategy across channels, especially LinkedIn, X, Instagram and Facebook, to ultimately engage audiences and enhance company reputation.
• Develop post copy and provide creative direction to creative teams on social media assets to support specific campaigns and always-on posts.
• Create seamless partnerships with counterparts from partner teams to ensure integration of digital teams with all functions.
• Own publishing calendar and process, partnering with internal team members
• Ensure client tone and voice remain consistent across social media touchpoints
• Own reporting and optimization for organic social content
• Present data, plans, and strategies with team to clients.
• Proactively advocates for breakthrough digital work and seeks out industry best practices, including sharing of success to the broader internal team and positioning Zeno as thought-leaders to external partners/clients.
• Support junior staff in keeping things moving, managing client requests and prioritizing deliverables.
• Understand and share social media metrics to showcase success and leverage insights to inform future content plans.
• Actively participate in the learning community for your specialty, both as an enthusiastic learner and one who shares knowledge with others.
• Continually seek to evolve knowledge of specialty, client’s business and competitors, vertical industry, media landscape, and emerging trends in consumer behavior.

About You:

• 5+ years of Digital Account experience, preferably in healthcare within a PR agency or similar environment.
• Carry yourself with confidence & professionalism.
• Excellent presentation skills.
• Excellent written communication skills.
• Experience leveraging both paid and organic social media tactics, and an eagerness to learn more.
• Knowledge of nuanced online communities in health a plus.
• Knowledge of social/digital media trends.
• Strong organizational and interpersonal communication skills, with ability to perform under pressure and meet deadlines in a timely manner.
• Proactive, forward-thinking, and reliable; ability to manage a project lifecycle from beginning to end with enthusiasm and excellence.
• Team player with a willingness to jump in and support the group.
• Understand measurement and reporting, experience with tools and analytics.

Pay Range: $80,000-$ 100,000 USD/yr.

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

 

 

 

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An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.