AI Governance Program Manager -REMOTE
Job Description
Join the People Helping People
Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.
The Opportunity
The AI Governance Program Manager owns the day‑to‑day operation of the enterprise AI governance program, ensuring AI initiatives are governed consistently, transparently, and in alignment with enterprise guardrails, risk management expectations, and policy requirements. This role translates responsible AI principles, risk guidance, and governance standards into executable processes, documentation requirements, and checkpoints that scale with AI adoption.
The role works closely with Enterprise Data & AI leadership, Legal, Risk, Compliance, Privacy, and business stakeholders to ensure governance expectations are clearly understood, proportionate to risk, and applied consistently across AI initiatives. The AI Governance Program Manager enables responsible AI adoption by providing structure, visibility, and coordination without personally serving as a policy‑setting, risk‑acceptance, or technical review authority.
A Day in the Life
- Coordinates structured governance intake processes and ensures documentation standards are applied consistently.
- Own and coordinate structured AI governance intake workflows once AI use cases are formally proposed
- Ensure required governance documentation is complete, accurate, and aligned to enterprise standards
- Apply consistent documentation templates, evidence requirements, and artifact expectations
- Ensure governance checkpoints are completed prior to key delivery milestones
- Clarify governance requirements, timelines, and responsibilities for delivery teams and sponsors
- Define and maintain the end to end governance lifecycle for AI initiatives, from intake through production use and eventual decommissioning
- Act as the primary orchestration point between Enterprise Data & AI teams and risk related stakeholders (Legal, Compliance, Privacy, Model Risk, etc.)
Qualifications
- Bachelor’s degree in Business, Information Systems, Operations, Risk or related fields
- Current AIGP or similar certification preferred
- 5+ years of experience in business process, compliance, legal, privacy or program coordination
- Recent GenAI and Agentic AI- related certifications and education preferred
- Experience operating structured AI Governance, policy oversight, risk, compliance or business processes
- Experience working across business, technology, and risk stakeholders
- Strong organizational skills
- Strong attention to detail
- Strong written and verbal communication skills
#LI-LM1
About Velera
At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.
Pay Equity
$95,800.00 - $124,500.00Actual Pay will be adjusted based on experience and other job-related factors permitted by law.
Great Work/Life Benefits!
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
Velera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here.
This role is currently not eligible for sponsorship.
As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.