Business Analyst, Technology

Job Description Summary

Note: This position will follow our hybrid work model, we expect the selected candidate to be in office 50% of the total number of business days in a given month in the St. Petersburg, FL Corporate Office.

This role is not eligible for Work Visa sponsorship, either currently or in the future.

Job Description

As part of the Securities Back Office Technology team, the Business Analyst will be responsible for writing system requirements that will ensure the technology solution will meet the needs of the business. Requires a high-level understanding of systems, industry and end-user requirements.  Applies specialized domain knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.  Make judgements and recommendations based on analysis and knowledge. 

Essential Duties and Responsibilities:

• Requirements Gathering: Engage in cross-functional collaboration to elicit requirements for product definition and conduct detailed analysis. Develop comprehensive business requirements encompassing both functional (e.g., business processes, rules) and non-functional (e.g., data, security) capabilities.

• Stakeholder Engagement: Collaborate effectively with diverse stakeholders, assimilating and articulating information across the organization.

• Collaboration with Developers: Work closely with distributed and continuous engineering teams to ensure alignment on solution outcomes.

• User Story Development: Translate requirements into detailed user stories to construct and validate business scenarios or use-cases, effectively communicating them to Development and SQM teams for streamlined solution development.

• Feature Prioritization: Maintain prioritized application backlogs of user stories for Planning and Implementation, aligning with business priorities or enhancing value for end users.

• Data-Driven Decision Making: Analyze data from various sources to inform decision-making processes.

• Data Mapping: Prepare and share data mapping documentation for model development purposes.

• Client Experience Enhancement: Drive initiatives to enhance client experience focusing on value, service, and attention to detail. Develop, implement, and communicate new procedures, products, and securities back-office enhancements.

• Collaboration with User Experience / Design Resources: Partner with design teams to visualize requirements into prototypes.

• Risk Management and Change Management: Apply principles of risk management, issue tracking, and change management to project activities.

• Continuous Learning and Development: Actively engage in training and education programs to stay updated on firm strategic priorities, professional development, and procedures.

• Participation in Firm Initiatives: Proactively contribute to firm initiatives directed by local management.

• Other Duties: Perform additional duties and responsibilities as assigned.

Education/Previous Experience:

• Three (3) to five (5) years of experience as a Technical Business Analyst would be preferred.

• Prior experience in the Financial Services sector is preferred.

Knowledge, Skills, and Abilities:

Knowledge of:

• General understanding of SDLC, IT methodologies, and IT procedures.

• Proficiency in issue tracking, change management, and requirements gathering.

• Familiarity with Agile processes.

Skills in:

• Gathering and interpreting information from diverse sources, including databases and interviews.

• Drafting Business Requirements Document (BRD) and Functional Requirements Document (FRD).

• Utilization of Agile methodology, SQL, Oracle, JSON, and other advanced technologies.

• Advanced SQL query writing skills are highly desirable.

• Experience with TFS and Postman / swagger is advantageous.

• Proficiency in MS Office products.

• Experience with basic ETL/ODI is beneficial.

Ability to:

• Adaptability to thrive in a fast-paced environment.

• Conduct SQL queries in Oracle databases to research or troubleshoot issues.

• Translate technical concepts for a business audience and vice versa.

• Identify and analyze issues, problems, and opportunities using data from multiple sources.

• Effectively communicate information and ideas to individuals or groups through various media.

• Recommend appropriate solutions consistent with available facts and constraints.

• Demonstrate technical and professional expertise, staying current with developments in relevant areas.

• Consistently integrate AI-based tools into daily workflows to enhance efficiency and effectiveness.

• Foster collaborative relationships to achieve work goals.

• Prioritize client needs and cultivate productive business relationships.

• Flexibility to work non-standard shifts, including nights, weekends, or on-call responsibilities.

• Collaborate effectively in team environments or project rooms to facilitate cooperation.

Licenses/Certifications:

• None required.

Education

Bachelor’s: Business Administration, Bachelor’s: Computer and Information Science, High School (HS) (Required)

Work Experience

General Experience - 13 months to 3 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

 

 

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. 

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