Overnight Guest Experience Attendant

Are you laser-focused for the ideal opportunity to launch your career in elite luxury hospitality? Join The Ritz-Carlton - one of the worlds most renowned brands, recognised for exceptional service - in a unique overnight role offering hands-on experience across guest service, food & beverage, concierge, and front-of-house operations.

This position is the ideal beginning for aspiring hoteliers seeking to gain experience in an elite time while securing stable Full-Time employment. Gain exposure to a truly unique service culture, with internationally recognised training and development programs which will define your future career success. 

Position Summary: 

• Working full-time overnight shifts 

• Anticipate and deliver on all overnight guest touchpoints 

• In-room dining mis-en place, delivery and tray collection 

• Delivery of various requests to guest rooms

• Concierge services including porterage and valet parking 

• Other guest experience services to ensure seamless service 

• Supports the Night Manager in maintaining safety, security, and operational excellence. 

About You: 

• Experience with Infrasys and Opera hospitality systems or similar advantageous 

• Relevant experience in a similar role 

• Working rights in Australia 

• Enthusiastic to escalate your career 

• Self-motivated, driven and energized in a fast-paced environment 

• Armed with smart solutions and a can-do attitude 

• Hold a current Victoria Drivers License, with the ability to confidently operate both manual and automatic vehicles, is required

 Our Benefits:  

• Exclusive discounts hotel stays at all Marriott International properties for you, your family and friends

• Exclusive discounts on Food and Beverage for you at Marriott International properties 

• Exclusive retail discounts through our mPerks platform achieving savings on you daily purchases such as at both major supermarket retailers or purchases a little less essential as well

• Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within The Ritz-Carlton or the wider Marriott International portfolio

• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

• Work for the largest and leading hotel company in the world which values equality, diversity and inclusiveness.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.