Job Description
Process Technician 1
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
What will you be doing?
Manufacturing Engineering Support
Provide hands-on engineering support through routine data collection, execution of repetitive engineering tasks, basic process studies, and documentation updates to ensure smooth manufacturing operations and effective implementation of engineering changes.
Quality & Documentation Compliance
Support quality compliance by accurately completing documentation, assisting in non-conformance investigations and capability studies, and ensuring adherence to ISO, GMP, and site quality standards.
Production Floor Support
Deliver daily technical support on the production floor by performing setup verification, equipment checks, first-off inspections, and in-process monitoring across CNC and related manufacturing equipment, while escalating abnormalities as required.
CNC Program & Machining Support
Support machining operations by loading and executing engineering-released CNC programs, assisting in trials and optimizations, adjusting offsets, monitoring tool life, and providing process feedback to Engineering.
HSE & Workplace Maintenance
Ensure compliance with HSE, sustainability, and energy policies by promoting safe work practices, preventing incidents and waste, reporting HSE issues, and supporting continuous improvement initiatives.
Additional Responsibilities
Perform any other duties assigned by the superior to support operational continuity and evolving business needs.
What will you need to be successful?
Based in Penang, Malaysia, the role requires a technical certificate, vocational training, or diploma in Mechanical, Mechatronics, or Manufacturing disciplines, with a higher diploma as an advantage. Prior experience as a CNC machining, production, or technical support technician is preferred, especially in regulated environments such as medical manufacturing. Technician grade assignment is determined by relevant experience and demonstrated capability to perform tasks of increasing complexity, with minimal travel required mainly for training or supplier-related activities.
The role demands strong competencies in CNC tooling, speeds and feeds, basic offsets, and the ability to read engineering drawings and follow instructions accurately. Candidates must be disciplined in documentation and compliance, skilled in data collection, and effective in communicating with Engineering and Production teams. The position involves hands-on troubleshooting in a fast-paced manufacturing environment, requires standing or walking for extended periods, occasional lifting up to 25 kg, manual handling of equipment, and the ability to work shift-based operations as per production needs.
You.Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/
Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account , Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Flexibility: Hybrid Work Model (For most professional roles)
Training: Hands-On, Team-Customized, Mentorship
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