Job Description
Job Description:
Saks Global
Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail.
What This Position is All About
Under direction from the Alterations Manager, the Alterations Associate is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store.
Who You Are:
- A towering strength at winning over an audience with their perspective
- A proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
- You get things done by engaging in high level teamwork and flexing your interpersonal skills
- Generates a variety of approaches to problem solving including new and novel ideas
You Also Have:
- Minimum 5 years seamstress/tailoring experience in high-end merchandise
- Ability to tailor and press a wide range of garments
- Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc. is desired and a benefit.
- Pressing and spotting skills.
- Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
- Be open to learning and developing new skills and processes.
- High school graduate or equivalent preferred.
As The Master Tailor, You Will:
- Model all Saks Global Customer Service Principles.
- Focus on achieving and exceeding individual performance and productivity goals.
- Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
- Follow all Saks Global policies and procedures.
- Follow all alteration workroom policies and procedures.
- Ability to utilize expertise to make alterations decisions during customer fittings.
- Focus on all efforts on providing an exceptional customer experience.
- Maintain a clean and safe work environment.
- Support company/store and department initiatives
- Ad hoc responsibilities as needed
Your Life and Career at Saks Global:
- Be a part of a team of disruptors focused on stores and redefining the luxury experience.
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time Associates (including medical, vision and dental)
- An amazing Associate discount
Thank you for your interest in Saks Global. We look forward to reviewing your application.
Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.