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Jobgether

Technical Customer Service Representative (Bilingual)

Jobgether
CanadaPosted Today
Full-timehybrid
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Job Description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Technical Customer Service Representative (Bilingual) based in Canada.

This role offers the opportunity to support customers using leading financial technology platforms that help individuals manage accounting, tax preparation, and financial tracking activities. You will serve as a key point of contact for users, delivering real-time assistance and guiding them through technical and functional issues within the software. The position blends customer support, technical troubleshooting, and solution education in a fast-paced digital environment. You will engage with customers primarily through inbound calls, ensuring a smooth and positive user experience while resolving issues efficiently. This is a remote-friendly role designed for individuals who thrive in communication-driven environments and enjoy problem-solving. You will also have opportunities to introduce relevant product features and help users maximize platform value. Strong bilingual communication skills are essential to support a diverse customer base across Canada.

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Technical Customer Service Representative (Bilingual) based in Canada.

This role offers the opportunity to support customers using leading financial technology platforms that help individuals manage accounting, tax preparation, and financial tracking activities. You will serve as a key point of contact for users, delivering real-time assistance and guiding them through technical and functional issues within the software. The position blends customer support, technical troubleshooting, and solution education in a fast-paced digital environment. You will engage with customers primarily through inbound calls, ensuring a smooth and positive user experience while resolving issues efficiently. This is a remote-friendly role designed for individuals who thrive in communication-driven environments and enjoy problem-solving. You will also have opportunities to introduce relevant product features and help users maximize platform value. Strong bilingual communication skills are essential to support a diverse customer base across Canada.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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Technical Customer Service Representative (Bilingual) at Jobgether | Renata