Spa Front Desk Coordinator (Full-Time)
Job Description
As a Spa Coordinator, you hold the key to delivering excellent customer service and ensuring our front desk's smooth and efficient operation. Acting as a Spa ambassador by always promoting our retail and having a working knowledge of all brands we carry. The Spa Coordinator is always highly presentable, friendly, and professional.
Your responsibilities encompass maximizing spa bookings, proactively seeking opportunities to meet guests' needs, and collaborating with other resort departments. You actively promote spa specials, provide retail suggestions, and assist the spa as needed.
Maintaining a well-stocked merchandise area and ensuring the cleanliness and orderliness of the spa and locker rooms are also part of your responsibilities.