Sales Assistant - Milan (20h/30h/40h)Oficina
Job Description
About Us:
Scuffers is a clothing brand inspired by Mediterranean urban aesthetics, with a distinctive style and character driven by the values of authenticity and self-expression.
Our philosophy is centered around product development. We carefully research and explore materials and unique fits to be able to offer clothing that not only looks good, but also makes you feel good.
We鈥檝e been building our lifestyle for six years now. We started by creating clothes we would love to wear ourselves, and we grew thanks to a community of people who were looking for the same thing.
If you鈥檙e passionate about challenges and want to be part of our dynamic and young team, we鈥檙e looking for new profiles to join us.
The Role:
We鈥檙e excited to open our first store in Milan 馃挅 and we鈥檙e looking for people passionate about fashion and customer service to join our team.
As a Scuffers Sales Assistant, your challenge will be to bring our philosophy to life and share it with all our retail customers, helping them not only find the products they want, but also acting as a brand ambassador.
You鈥檒l be a key part of our journey!
Responsibilities:
Assist customers in selecting products, providing advice on styles, sizes, and outfit combinations.
Maintain in-depth knowledge of store products, including new arrivals and the features of each item.
Ensure all processes are carried out flawlessly during your shifts.
When necessary, support and contribute to the creation of social media content for Scuffers teams. This may include tasks such as photographing store items or producing product videos.
Handle sales transactions accurately, including cash handling and payment processing.
Keep the store tidy, clean, and visually appealing, following the brand鈥檚 merchandising guidelines.
Participate in inventory replenishment and ensure products are always well presented.
Collaborate with the team to achieve and exceed sales targets and performance goals.
Requirements:
3 to 5 years of experience in the retail sector, preferably fashion
Strong verbal and written communication skills
Knowledge of sales techniques, customer service processes, and complaint management, with a positive and solution-oriented attitude
Knowledge of CRM strategies within the retail sector
Passion for fashion and product
High level of Spanish and English; other languages are a plus
Team-oriented mindset
What We Offer:
馃馃徎 Love for the different and the unknown: we鈥檙e not afraid of making mistakes鈥攚e鈥檙e here to learn by doing. Every day will be a new adventure.
馃帰 Professional growth: we have a long road ahead with many challenges to overcome, and you鈥檒l be a key part of it鈥攚e鈥檒l grow together.
馃敐 Impact: we move fast, and that makes every step count and be noticed.
馃珎 Dream team: we鈥檙e a young team with great communication and a strong desire to learn from one another.
馃憱 Monthly budget to refresh your wardrobe: we want you to be a true Scuffers ambassador.