Retail Associate

As a Retail Associate you will greet customers, deliver exceptional service with courtesy, and handle inquiries. Your goal will be to provide exceptional service and customer experience. Your success looks like supporting team members and customers during every interaction. 

What We Offer:   

• Competitive Compensation – Including a company matched 401k and a Sign-On Bonus  
• Paid Vacation 
• Wellness Support – With 24/7 access to our Employee & Family Assistance Program 
• Pay Range-$18.00-$20.00 an hour/based on experience.

Your Responsibilities:   

• Promote, work, and act in a manner consistent with the brand and “The Irving” customer experience standards 
• Greet customers, including answering phones, provides clients with the highest level of customer service that is uniquely Irving demonstrated through a courteous demeanor, and outstand service 
• Scan products, receive and process all payment transactions according to standard procedures and helping customers use processing equipment 
• Handle customer inquiries or complaints in line with policies and procedures 
• Keep track of all cash/ credit transactions, count cash intake and perform audits (daily, weekly, and monthly) ensuring cash/ credit intake equals receipts 
• Assist in keeping the maintenance of the store and stocking shelves as needed 

Your Skills:   

• Basic math skills 
• Attention to detail 
• Customer service  

Your Experience:   

• 2 years in a customer service role 
• G.E.D or equivalent