Pool Server - Full time
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
What you will do
- Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
- Prepare and maintain table preparation and cleanliness. Ensure guest has everything they need and nothing they don’t.
- Anticipate guest needs, ascertain satisfaction, inputting detailed information into the reservations system, set-up guests' seats pool side with ample towels and umbrella to guests’ preference, water service, removal of linen, or any trash items, cleaning of guest area after departure, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
What you bring
• High School education or equivalent experience is preferred.
• Minimum three months of employment in related position with Four Seasons or other organizations.
• Ability to carry and balance a tray.
• Ability to accurately process cash and credit card transactions.
• Ability to move large towel bins and pick-up soiled linens.
• Interact with guests and maintain a well-organized workspace.
• Customer service oriented, attention to detail, maintain professionalism and composure in high-paced, high-volume environment, guest recognition and remembering preferences.
• Hawaii Food Handler’s Card
• Maui Liquor Card
• Tuberculosis Clearance
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning of Employee Uniforms
• Complimentary Employee Meals
• Hourly Rate: $16.00 + tips
Schedule & Hours:
• Full Time
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.
Be part of a cohesive team with opportunities to build a successful career with global potential.
Learn more about what it is like to work at Four Seasons – visit us:
fourseasons.com/careers
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
https://www.fourseasons.com/maui/landing-pages/property/careers.html