Job Description
POSITION SUMMARY
The Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other. Discover a place where you’re given a choice to not just get up and go to work, but to rise. Join us as a Farm Guest Service Assistant to feel empowered by career growth opportunities in a people-first environment.
Position Summary:
- Welcome and assist guests upon arrival, ensuring a warm, friendly, and professional first impression.
- Support the coordination of guest bookings, farm tours, and activities.
- Guide visitors through farm experiences, providing information about produce, animals, and sustainability practices.
- Assist with hands‑on farm activities as needed to enhance guest engagement.
- Maintain cleanliness and presentation of guest areas, pathways, and activity stations.
- Support farm events, tastings, workshops, or farm‑to‑table experiences.
- Respond to guest questions or concerns promptly, ensuring a positive and memorable experience.
- Collaborate with farm staff to ensure smooth daily operations and guest flow.
About You:
- Relevant experience in a similar role
- Working rights in Fiji
- Bring a warm, friendly, and professional approach to every guest interaction.
- Have strong communication skills and enjoy guiding and educating visitors.
- Are comfortable working indoors and outdoors in varying conditions.
- Are proactive, willing to assist with farm tasks, and show initiative.
- Can work flexibly, including weekends or special events where required.
- Are dependable, trustworthy, and committed to delivering high‑quality service.
- Have previous experience in hospitality, tourism, customer service, or related areas (advantageous but not essential).
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Westin Hotels and Resorts are part of Marriott International's Premium portfolio, which has committed to putting people first for 90 plus years. Apply now!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.