Talent Acquisition Delivery Lead

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

Position Summary

The Talent Acquisition Delivery Lead is responsible for leading day-to-day recruiting operations for an assigned talent function while also managing a portfolio of high-priority searches. This role serves as a player-coach leader, providing direct recruiting support, team leadership, operational oversight, and recruiter development to help the organization attract and hire exceptional talent.

The Talent Acquisition Delivery Lead partners closely with hiring leaders, Human Resources, Compensation, Workforce Planning, and Talent Acquisition leadership to develop recruiting strategies, improve hiring outcomes, strengthen candidate and stakeholder experience, and support continuous improvement across recruiting operations.

Essential Duties and Responsibilities

Team Leadership and Development

• Manage team of 2-5 recruiters
• Lead, coach, develop, and mentor a team of recruiters and recruiting support staff.
• Conduct regular one-on-one meetings, coaching sessions, and performance discussions.
• Establish clear expectations, priorities, and performance goals for team members.
• Identify development opportunities and create growth plans to improve recruiter effectiveness.
• Promote a culture of accountability, collaboration, continuous improvement, and high-quality service delivery.

Recruiting Operations and Process Management

• Oversee daily recruiting operations and workflow management for assigned functional area.
• Monitor recruiter workload, requisition assignment, candidate pipelines, and productivity metrics.
• Ensure compliance with hiring processes, policies, documentation requirements, and service level expectations.
• Lead recruiting team meetings, pipeline reviews, calibration discussions, and hiring strategy sessions.
• Escalate and remove hiring obstacles to ensure efficient movement through the recruitment lifecycle.
• Support recruiting operations projects, including process improvement, reporting enhancements, technology adoption, workflow documentation, and cross-functional initiatives.

Full Lifecycle Recruiting

• Manage a portfolio of high-priority, complex, hard-to-fill, executive, technical, or strategic searches.
• Conduct intake meetings with hiring leaders to understand business needs and develop recruitment strategies.
• Source, screen, assess, interview, and recommend qualified candidates for consideration.
• Facilitate interview processes, debrief sessions, reference checks, and offer negotiations.
• Partner with hiring leaders throughout the recruitment process to ensure alignment and successful hiring outcomes.

Stakeholder Partnership

• Serve as a trusted advisor to hiring leaders and senior leadership.
• Provide labor market intelligence, competitive insights, compensation trends, and recruitment recommendations.
• Influence hiring decisions through data, market expertise, and talent acquisition best practices.
• Collaborate with HR Business Partners, Compensation, Workforce Planning, and Operations leaders.

Recruitment Analytics and Reporting

• Monitor and analyze recruiting performance metrics, including time to fill, hiring velocity, pipeline conversion rates, recruiter productivity, candidate experience, and source effectiveness.
• Develop and present recruiting updates and dashboards to leadership.
• Identify trends and recommend operational improvements.

Qualifications

Required Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Five or more years of progressive Talent Acquisition, recruiting, or related experience.
• Two or more years of leadership, mentoring, team lead, or supervisory experience.
• Experience leading complex full lifecycle recruitment efforts.
• Experience partnering with senior leaders and hiring managers.
• Strong analytical, organizational, and communication skills.
• Ability to influence stakeholders and drive hiring decisions through consultation and data.

Preferred Qualifications

Executive Search Experience

• Experience recruiting Director, Vice President, Senior Vice President, and Executive level talent.
• Experience supporting confidential and retained search engagements.

Technical Recruiting Experience

• Experience recruiting software engineering, AI, product, data, cloud, cybersecurity, and technology leadership talent.
• Familiarity with technical assessment methodologies and technology labor markets.

LI-KS1

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble