Software Engineer (Teradyne, Singapore)

Our Purpose

Teradyne is where experience meets innovation, driving excellence in every connection. We are fueled by creativity and diversity of thought across our workforce. Our employees are empowered to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team—one that makes better decisions, drives innovation, and delivers better business results.

Opportunity Overview

The Software Engineer (Sustaining) will debug, analyze, and develop software solutions to address customer issues on Teradyne’s UltraFLEX and UltraFLEXplus platforms within the IG-XL software environment. This role works closely with field support, product engineering, and other cross-functional teams to investigate complex technical issues, drive timely resolution, and support customer deployments.

• Debug, analyze, and develop software fixes or enhancements for customer-reported issues across UltraFLEX and UltraFLEXplus platforms.
• Support complex customer escalations by partnering with field teams, product teams, and other engineering organizations to identify root causes and drive issue resolution.
• Provide technical support for customer workflows, test programs, and software environment issues, including those spanning multiple components or teams.
• Serve as a key technical interface to field support organizations, translating customer problems into actionable engineering investigations and communicating progress, risks, and resolution status clearly.
• Contribute to sustaining engineering activities, including issue reproduction, root-cause analysis, corrective action definition, validation of fixes, and release support.
• Collaborate across global and cross-functional teams to prioritize and resolve high-impact customer issues affecting product usage, deployment, or production readiness.
• Apply strong software debugging and problem-solving skills in complex systems involving interactions between software and hardware platforms.
• Contribute effectively as part of a software development and sustaining engineering team in a fast-paced customer support environment.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or an equivalent field.
• 5+ years of experience in software development, sustaining engineering, or customer-facing technical support roles involving complex systems.
• Strong software development and debugging skills in complex systems.
• Proficiency in C#, C++, .NET, and related technologies; working knowledge of VB is desirable.
• Experience with software debugging, profiling, and analysis tools.
• Solid understanding of object-oriented design, software architecture, and data structures.
• Strong written and verbal communication skills, with the ability to explain complex technical issues clearly to both technical and non-technical stakeholders.
• Ability to work effectively in a cross-functional, team-oriented environment.

Nice-to-Have Qualifications

• Understanding of software design principles and system modeling concepts (e.g., UML).
• Prior experience with ATE systems (e.g., UltraFLEX / UltraFLEXplus)
• Strong understanding of hardware and software interaction in test environments.
• Experience supporting customer escalations or production environments, including driving issue resolution across multiple teams.

Working Location

Science Park 2 (The Aries), Singapore

We are only considering candidates local to the position location and are unable to provide relocation for this position.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Benefits:

Teradyne offers a variety of robust health and well-being benefit programs, including outpatient medical, flexible benefits, life and disability insurance, paid vacation & holidays and more.

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