Utility Worker

General Summary Under frequent supervision, performs cleaning, works with patient trayline, and transports food to patient floors.

Mission All employees are responsible for extending the mission and values of Baltimore Washington Medical Center by dedicating oneself to providing the highest quality healthcare services to the communities we serve.

Reporting Relationships Reports to the Utility Supervisor.

Transportation/Delivery

• Demonstrates knowledge of food cart distribution, location and pick up.
• Adheres to hospital policy on trash removal and disposal.
• Adheres to department policy on House nourishment food distribution and retrieval.
• Demonstrates knowledge on returning items in their proper place.
• Adheres to department policy on picking up trays, domes, and bases in nourishment areas.
• Retrieves trays from various areas within the hospital.
• Adheres to department policy on nourishment deliveries for Peds, 2A, Endo and PACU.

Sanitation/Cleaning/Safety

• Adheres to the sanitation standard for food safety and personal hygiene.
• Adheres to safety rules, regulation and practices.
• Adheres to procedure for proper set-up and operation of the dish machine.
• Consistently keeps the work area, equipment, and storage areas clean, neat and organized.
• Performs cleaning duties according to cleaning schedule.
• Adheres to chemical safety and their proper use.
• Operates equipment appropriately.
• Follows procedures for cleaning equipment.
• Monitors temperatures on the dish machine. Documents on the sheet.
• Adheres to the 3 sink set-up in the potroom. Knows to take the sanitation test and documents on sheet.

Patient Meal Service

• Serves food in an attractive manner, according to the serving guide/menu.
• Maintains serving areas in a clean and orderly manner..
• Utilizes appropriate customer relation skills to ensure that all patients are treated with respect and dignity.
• Delivers call backs to patients.
• Informs Supervisor of any concerns regarding food .
• Prepares coffee according to census, following posted sheet.
• Adheres to department policy on guest trays and their cost.

Professional Responsibilities

• Shows initiative, independence, resourcefulness and effectiveness in performing own duties.
• Adheres to the department specific personnel policy and procedures as stated in the employee handbook.
• Understands patient rights and follows all requirements.
• Demonstrates effective communication methods and skills, using line of authority appropriately.
• Maintains a satisfactory record on punctuality.
• Attends hospital and departmental meetings as required or assigned.