Back to jobs
Residential HVAC Maintenance Technician
Rochester, NYPosted Yesterday
Full-timehybrid
Job Description
Residential HVAC Maintenance Technician
Department: HVAC
Employment Type: Full Time
Location: Rochester, NY
Compensation: $20.00 - $25.00 / hour
Description
We are seeking a dependable and customer-focused Residential HVAC Maintenance Technician to join our growing team. In this role, you will perform preventative maintenance, inspections, and system tune-ups on residential heating and cooling equipment while providing outstanding customer service. The ideal candidate is mechanically inclined, safety-conscious, and committed to helping homeowners keep their HVAC systems operating efficiently year-round.
Responsibilities
1. Preventive Maintenance
- Perform scheduled maintenance on residential heating and cooling equipment, including but not limited to furnaces, air conditioners, heat pumps, boilers, and mini-split systems.
- Check and replace filters as needed.
- Inspect electrical components, wiring, capacitors, contactors, relays, and safety controls.
- Verify proper refrigerant levels and system operation.
- Measure and document operating pressures, temperatures, voltage, amperage, airflow, and temperature differentials.
- Test thermostats and control systems for proper operation.
2. Diagnostics and Minor Repairs
- Identify equipment deficiencies and recommend corrective actions.
- Perform minor repairs during maintenance visits when authorized.
- Troubleshoot common HVAC system issues.
- Report major repair needs.
3. Customer Service
- Communicate findings and recommendations clearly and professionally to homeowners.
- Educate customers on system operation, maintenance practices, and energy-saving opportunities.
- Promote maintenance agreements and company services when appropriate.
- Always maintain a professional appearance and positive attitude.
4. Documentation
- Complete accurate service reports, inspection forms, and maintenance checklists.
- Document equipment condition, deficiencies, repairs performed, and recommendations.
- Record equipment information, operating data, and customer interactions in company software.
- Submit paperwork and reports in a timely manner.
5. Safety
- Follow all company safety policies and OSHA guidelines.
- Utilize proper personal protective equipment.
- Maintain a clean and safe work environment.
- Operate company vehicles and equipment safely.
Qualifications
1. Physical Requirements
- Ability to lift and carry up to 50 pounds regularly and 75 pounds occasionally.
- Ability to climb ladders, work in attics, crawl spaces, and confined areas.
- Ability to stand, kneel, crouch, and work in varying weather conditions.
- Ability to work overtime and participate in an on-call rotation as needed.
2. Knowledge, Skills, and Abilities
- Residential HVAC system operation and maintenance.
- Refrigeration cycle fundamentals.
- Electrical diagnostics and meter usage.
- Time management and organizational skills.
- Customer service and professional communication.
- Mobile device and service software proficiency.
- Willingness to learn and adapt.
- Verbal and written communication skills.
- Valid drivers license.
- Strong attention to detail.
Benefits
- Competitive pay
- Comprehensive health insurance (including dental and vision)
- Health Saving Account with company contribution
- Paid Life Insurance
- 401(k) plan with company matching
- Paid time off
- Paid Holidays