Billing Specialist

You are responsible for credit and debit processes for EG SP customers including completing the invoicing process for credits and rebills Conducts in-depth research and analysis to identify billing issues and makes recommendations on how to resolve complex issues Works closely with the customer solutions team to provide timely and adequate solutions for customer inquiries and issues Completes the monthly close reconciliation to ensure orders are processed timely each month, this includes researching why orders have not been filled, working closely with internal customers (plant managers, customer solutions, logistics, etc.), to identify obstacles to finalizing the billing process, and completing monthly reporting requirements You will manage the cylinder buyback program for customers which includes tracking the return of cylinders from customers, calculating buyback credits, recording buyback credits in SAP, and monitoring customer purchase orders