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Accounts Receivable Specialist (TEMPORY) - Watertown/Carrollton
US/Carrollton, TX or Watertown, WIPosted 1 weeks ago
Full-timeonsite
Job Description
Accounts Receivable Specialist (TEMPORY) - Watertown/Carrollton
Department: Finance - Accounting Services
Employment Type: Fixed Term - Full Time
Location: US/Carrollton, TX or Watertown, WI
Reporting To: Accounts Receivable Manager
Compensation: $18.00 - $24.00 / hour
Description
The Accounts Receivable Specialist is responsible for maintaining a low delinquency rate for assigned accounts by delivering invoice documents, contacting customers, performing account reconciliations, researching customer disputes and reporting of problem accounts.
Key Responsibilities
· Assist with delivering generated invoices to the customer on a regular basis via mail, email, customer ports, etc.
· Contact customers for all past due invoices and field calls from customers with questions or complaints, recording all correspondence. Pursuance of all delinquent accounts until final resolution.
· Communicate clearly with customers & management using excellent verbal and written skills. Maintain close relationships with customers to achieve stated goals.
· Research individual invoices against manual files or pre-arranged customer agreements as necessary.
· Communicate with account managers, business centers or higher management as accounts are deemed uncollectible at department level.
· Perform summary billings for pre-defined list of customers on a regular basis using Excel & various reporting tools. Prepare custom invoices per customer requirements.
· Prepare credits notes and obtain required approvals.
· Maintain a 5% delinquency rate or less with assigned accounts.
· Credits & unapplied cash age no more than 30 days with all cleared from customer accounts by the end of the fiscal month.
· Assist in ad hoc projects as needed.
· Embrace a spirit of continuous improvement by analyzing processes and suggesting areas that require enhancement.
· Work as part of a team with both local personnel and those in remote locations.
Skills, Knowledge & Expertise
Education Level:
· High school diploma or equivalent
Qualifications:
· Two years of accounts receivable or similar experience.
· Proficiency in Excel, Word and computer systems in general.
· Knowledge of JD Edwards is a plus.
REQUIRED SKILLS AND COMPETENCIES
· Ability to apply advanced mathematical concepts related to business math problems.
· Ability to reconcile accounts by individual transaction or by multiple-transaction contracts.
· Ability to define problems, collect data, establish facts, and draw conclusions.
· Interpret requests or instructions and determine the best possible course of action.