Join an Award-Winning, High-Performance Service Team

O'Steen Volkswagen & Subaru is seeking a driven, customer-focused Service Advisor to join our growing service department. This is not an entry-level customer service role - this is a performance-based position with strong earning potential and long-term career growth.

You will work in a stable, busy service department with strong technician retention and consistent workflow. Our Service Manager was a 2024 Service Manager of the Year recipient from Volkswagen, and our dealership has earned Best of Georgia recognition from the Georgia Business Journal.

If you thrive in a fast-paced environment, enjoy solving problems, and are motivated by performance and income growth, we want to meet you.

What You'll Do

Greet customers professionally and build long-term relationships
Listen carefully to customer concerns and document accurately
Create detailed repair orders and estimates
Present recommended services confidently and ethically
Manage repair timelines and communicate status updates
Work closely with technicians to ensure accuracy and efficiency
Handle customer concerns with professionalism and urgency
Monitor and manage performance metrics including gross profit, hours per RO, and customer satisfaction

What We're Looking For

Strong communication and sales ability
Proven customer service experience (automotive preferred)
Ability to multi-task in a fast-paced environment
Detail-oriented and highly organized
Comfortable using dealership software and digital inspection tools
Motivated by performance-based income
Professional appearance and demeanor

Automotive experience is preferred but not required for the right high-performing candidate.

Why O'Steen VW & Subaru?

Stable, established shop with strong employee retention
Busy department with consistent opportunity
Base salary plus commission structure
Earning potential of $50,000 – $74,000 per year
Medical, Dental, Vision
401(k)
Life Insurance
Paid Time Off
Employee Discounts
Professional, team-oriented culture

Career Growth

This role offers opportunity for advancement into:

Senior Service Advisor
Service Team Lead
Service Management

If you are competitive, customer-focused, and ready to grow your income and career - apply today.

Must be able to pass Background test/ Drug screening.

O'Steen VW Subaru of Valdosta Service Advisor

Job Description