Engineer, IT - Network/VOIP Engineering HQ IT-Infrastructure and Netwrks

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market

You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable

At BFS, we believe building a successful career is not solely defined by a degree

Your experience, skills, and passion are just as important, if not more so

As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels

PURPOSE The Engineer, under general supervision, designs, implements, and troubleshoots Network/VoIP solutions based upon business

This includes but is not limited to configuring routers, switches, firewalls, load balancers, wireless access points / controllers, SD-WAN appliances in break/fix and new deployment scenarios

This position is responsible for ensuring the BFS Network/VoIP systems remain online and functional

Additionally, the position acts as an escalation point to the network operations center and associate network engineers for resolution of Network/VoIP related issues

ESSENTIAL DUTIES AND

Performs day-to-day administration of the network infrastructure

Acts as an escalation point to associate engineers and the network operations center

Installs new hardware, systems, and software for network and/or security components, under some guidance, coordinates with local site contacts

Under some guidance, assists with the evaluation of new and emerging technologies to support the networking needs of business initiatives

Audits and documents activities for all design, implementation, and deployment scenarios

Provides input regarding processes and procedures that will enhance effectiveness

Configures routers, switches, firewalls, load balancers, wireless access points / controllers, LTE routers, and SD-WAN appliances in break/fix and new deployment scenarios

Identifies training needs, coordinates training, and participates in the development of training materials

Leads troubleshooting for network and services performance at remote locations

Implements performance tuning

Performs root cause analysis of problems and tracks, documents and reports identified patterns

SUPERVISORY

This job has no supervisory

MINIMUM

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

The

listed below are representative of the knowledge, skill, and/or ability required

Bachelor's degree from an accredited college/university. 2+ years relevant work experience

Intermediate knowledge of routing and switching

Intermediate knowledge of data center technologies both private and public cloud

Intermediate knowledge of SD-WAN solutions

Cisco Certified Network Associate (CCNA) – Or equivalent knowledge/experience

Or an equivalent combination of education and experience

COMPETENCIES Evaluates Problems: Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively

Technical Communication/ Presentation: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate

Adjusting and Driving Change: Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism

Identifies the need for and drives change when required to achieve objectives

Focuses on Customers: Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations

Demonstrates Business Acumen: Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business

Agile Best Practices: Understands how agility is leveraged in IT ways of working

Adopts agile best practices as appropriate throughout the assigned work lifecycle

Responds to feedback quickly based on comments of internal and external customers and needs of the market

Bias for Action: Takes initiative and identifies what needs to be done and acts without waiting to be asked

Executes work in a timely manner

Suggests improvements to current ways of working

BFS COMPETENCIES Business and Financial Acumen Demonstrates depth of understanding for the P&L and financial analysis Teaches business and financial acumen to others

Understands KPIs and how BFS makes money

Knows the different business segments and how they relate to one another

Understands customer sales and engagement

Demonstrates functional and/or technical expertise

Understands complex issues and demonstrates problem solving skills

Understands how to maximize business results regardless of industry cycle

Results Driven Holds self and others accountable

Communicates and sets clear goals with plans to deliver

Manages competing priorities effectively

Demonstrates appropriate urgency

Drives to exceed expectations in alignment with our BFS SPICE values

Embraces and follows best practices

Demonstrates self-starter, can-do attitude

Strategic Thinking and Decision Making Leverages resources and teams around them to solve problems and create mutually beneficial outcomes

Demonstrates willingness and courage to make tough decisions in a timely manner

Balances short-and-long term priorities Demonstrates proactive versus reactive thinking

Asks questions to identify root cause and analyze situations more accurately

Servant Leadership Demonstrates humility by putting others first

Builds trust-based relationships

Leads by example with kindness and respect

Collaborates well across all areas of the business

Advocates for others Actively listens to understand the meaning and intent of what the other person is communicating

Demonstrates authenticity and encourages others to do the same

Emotional Intelligence Demonstrates situational awareness – knows when and how to adjust leadership style in different situations

Demonstrates self-awareness – understands strengths and weaknesses

Demonstrates empathy – puts themselves in other’s shoes

Assumes positive intent

Develops and Leads Others Drives alignment through clear communication of vision, goals, and expectations

Invests time on a regular basis in performance feedback and developmental conversations

Fosters a respectful and inclusive environment

Empowers, motivates, and inspires others

Coaches and mentor others for their development

Guides and persuades others to deliver positive outcomes

Growth Mindset Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes

Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure

Thinks like an owner with an entrepreneurial spirit

Demonstrates and encourages intellectual curiosity

Continuous learner; seeks opportunities and knowledge for personal and professional growth

Sees possibilities over problems – actively seeks solutions

Innovation Encourages out-of-the box thinking to create new ways of doing things

Continuously seeks to improve and simplify pain points in the business

Anticipates, embraces, and leads change

Develops and executes breakthrough strategies

Integrity Does the right thing even under challenging circumstances

Communicates with honesty

Consistently treats others fairly and equitably

Demonstrates reliability and does what they say they will do

Conducts tough conversations and delivers difficult messages with kindness and respect

WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Subject to both typical office environment and outside locations with temperature and weather variations

Must be able to lift and carry up to 25 pounds

Occasional travel may be required. #LI-JA1 #LI-Hybrid This position was posted on DATE and we anticipate it will be open for a minimum of five days, though it may be open for a longer period

We encourage your prompt application

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority

We invest in your future through the latest training, tools, and technologies

Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day

You’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons

The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore – all in a friendly, people-first environment

Join us to be more, do more, and build more, together at BFS

In addition to the base wage listed, this position is also eligible to earn an annual bonus subject to changes in plan design and documents and in accordance with applicable law

Eligibility and the amount of the bonus varies based on overall company success, thresholds met and other terms and conditions of the Company’s active bonus policy for the respective year

At Builders FirstSource, we offer competitive, affordable

designed to make life better for you and the people you love

Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives

To view all our benefit offerings click here www.bldrbenefits.com

Builders FirstSource is an

/Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: [email protected]

Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening

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To let us know, please email the job title and location to [email protected]

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Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.