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TikTok

Technical Program Manager, Edge Infrastructure

San Jose, California, United States of AmericaPosted 1 weeks ago
Full-timehybrid

Job Description

About the Team The infrastructure team supports the company's fast growth by building and operating hyper-scale data centers as well as vastly distributed global edge networks. To support the fast growth and manage the massive content on the platform, our infrastructure team is building hyper-scale data centers globally which host hundreds of thousands of servers.

Responsibilities:

  • Lead the creation of the Build, Operations and Maintenance Plans for all global entity PoPs
  • Work on operational issues including RMA and repairs for all network and server equipment.
  • Drive and manage multiple projects around optimizing PoP build outs, improving documentation and building new tools
  • Lead Day 2 Operations, Repair Troubleshooting, and Maintenance improvement strategies
  • Design and deliver large-scale network projects composed of dark fiber, leased waves, IP transit and peering circuits, colo space, power, cross connects, point of presence and content delivery networks build
  • Work on optimizing operational processes and designing more efficient workflows

Minimum qualifications

  • Bachelor's Degree in Computer science, Electrical engineering, Mechanical engineering or any equivalent technical field
  • Knowledge of co-location infrastructure including facilities, site selection, operations
  • Knowledge of Linux and hardware systems

Preferred qualifications

  • 3 years of experience in network infrastructure space, related to solutions and/or project management experience in CDN and/or telecom-related field
  • 3 years of experience managing cross-functional and/or cross-team projects
  • Technical experience in telecommunication networks including Fixed Network, Transmission and IP Technologies(IPT, IX, Peering)
  • 3 years of experience in edge infrastructure related fields
  • Excellent communication. Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting
  • Knowledge of co-location infrastructure including facilities, site selection, operations
  • Enjoys solving technical problems and challenges.

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Technical Program Manager, Edge Infrastructure at TikTok | Renata