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Job Description
Looking for a position that makes you smile?
We’re seeking an AI Developer to join our growing team.
The AI Developer is responsible for designing, building, and maintaining AI agents, copilots, and intelligent automation solutions that improve clinical, operational, and patient-facing workflows across Smile Doctors. Working closely with the AI & Automation Solution Architect and the Project Management Office (PMO), this position will translate solution designs into production-ready tools by developing the code, integrations, and prompt logic that power the AI solutions used across the business each day.
How you’ll make us better:
Build AI agents and copilots using Microsoft Copilot Studio, Azure AI Foundry, Azure OpenAI, and other LLM-based platforms
Develop and tune prompts, RAG pipelines, knowledge grounding, and tool/function integrations for production AI assistants
Implement automation flows in Power Automate to support AI-enabled workflows
Write clean, maintainable code in Python, C# or PowerShell for data processing, orchestration, and AI logic
Integrate AI solutions with internal systems including EHR/PMS platforms, Microsoft 365, SharePoint, Dataverse, and internal APIs
Build and maintain reusable components, connectors, and integration patterns
Develop unit tests, evaluation harnesses, and quality checks for model and prompt performance
Deploy solutions through approved CI/CD and release processes
Monitor running agents and automations; troubleshoot accuracy, latency, and cost issues
Tune prompts, retrieval, and model selection to improve quality and reduce token spend
Maintain documentation for solutions, prompts, data sources, and operating runbooks
Partner with the AI & Automation Solution Architect, PMO, and business stakeholders to translate requirements into working solutions
Follow established standards for development, testing, security, and deployment
Apply responsible AI practices, including PII/PHI handling, content filtering, human-in-the-loop where appropriate, and audit logging
Contribute to AI literacy by sharing patterns, demos, and reusable assets with the broader IT team
This role requires use of approved AI tools to perform assigned tasks more efficiently and effectively
Your special skills:
Strong problem solving skills
Ability to work independently and across business and technical teams
Prerequisites for success:
Bachelor’s degree in Computer Science, Engineering, or a related field required
Three (3) years of software development experience required, healthcare or other regulated industries preferred
One (1) year of experience building AI/LLM-based applications (agents, copilots, RAG, or fine-tuning) required
Experience deploying production solutions on Azure or comparable cloud required
Working knowledge of Python and/or C#
Working knowledge of Microsoft Copilot Studio, Azure AI Foundry, Azure OpenAI, or comparable LLM platforms such as OpenAI, Anthropic, or Google
Working knowledge of prompt engineering, including grounding techniques, RAG pipelines, and vector stores
Working knowledge of Power Platform (Power Automate, Power Apps, Dataverse) and/or RPA tools such as UiPath, Automation Anywhere, or Blue Prism
Familiarity with TypeScript or JavaScript
Familiarity with DevOps practices including Git, CI/CD, environments, and automated testing
Solid understanding of APIs, microservices, authentication (OAuth/Entra ID), and integration frameworks
Solid understanding of data privacy, security, and responsible AI principles, with the ability to apply them to HIPAA-compliant processes and solutions
We saved the best for last.
In exchange for the dynamic contribution you’ll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
3 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience.
With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too.
Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
