Pharmacy Technician

Job Summary 

The Pharmacy Technician works under the supervision of the Pharmacist on Duty (e.g. Pharmacy Manager, Staff Pharmacist or Floater Pharmacist), and alongside other team members to ensure the health and safety of all patients are held to the highest standard.  All Pharmacy Technicians must be registered in the state of Florida to perform their essential pharmacy duties, but certification through the Pharmacy Technician Certification Board (PTCB) is preferred. 

Qualifications and Requirements 

• High School diploma or general education (GED) required. 

• Must have a valid Florida pharmacy technician license in good standing. 

• Current BLS Certificate from an accredited AHA or American Red Cross provider 

• Basic mathematics skills, including adding, subtracting, multiplying, and dividing in all units of measure. 

• Efficient computer and keyboarding skills. 

• PTCB Certification preferred.

• Bilingual preferred.

• Able to work well with others and be an effective team member. 

• Ability to interpret and follow instructions. 

• Working knowledge of pharmacy information/software systems. 

• Strong ability to make decisions independently and effectively. 

• Ability to operate computers, scan devices, tablet counters, cash registers, etc. 

• Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices. 

Essential Functions 

• Screen, read and interpret provider’s medication orders.  

• Greet patients and respond to questions and requests for information. 

• Prepare (i.e., repackaging and labeling) and package medications requiring special handling in accordance with safety measure (e.g. hazardous).  

• Aid in filling, processing, and dispensing medications. 

• Ordering and receiving prescription drugs and supplies. 

• Initiate fill requests on behalf of the patient. 

• Adhere to safety practices to ensure quality care for patients. 

• Help maintain the drug inventory through inventory control practices. 

• Provide customer service by answering phone calls in a prompt and courteous manner. 

• Triage and prioritize patient requests. 

• Check for expiration dates on medications on schedule and process returns to designated for the reverse distributor. 

• Assist the Pharmacist on Duty in inventory management. 

• Reconcile insurance discrepancies. 

• Ensure that all duties are completed in compliance with federal, state, and HRSA, and Heart of Florida regulations and policies. 

• Prepare, ring up, and scan medication deliveries. Ensure proper remits within the confines of delivery fees, as well as medication synchronization. Coordinate with delivery service for address changes, issues, or any questions as needed.  

• Assist with other duties as assigned by the Director of Pharmacy, Pharmacy Manager, Staff Pharmacist, 340B Coordinator, and/or Clinical Pharmacy Technician as deemed necessary. Director of Pharmacy may modify, add or remove essential job functions as necessary, or as changing organizational needs require. 

Physical Requirements 

• While performing the duties of this job, the employee is regularly required to walk, talk and hear. 

• This position is very active and requires standing, walking, bending, kneeling, and stooping throughout the workday. 

• This employee must frequently lift and/or move items over 20 pounds. 

• Must be able to lift, carry and handle equipment, supplies, and other work site materials according to position requirements. 

• May require infrequent travel to other clinic sites.