Receptionist, Home Care

Site: Mass General Brigham Home Care, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

At Mass General Brigham Home Care, every interaction matters. As a Receptionist, you'll be the first point of contact for patients, families, visitors, and staff helping create a welcoming and supportive experience while keeping our office running smoothly.

This per diem opportunity is based in our Newton, Massachusetts office, where you'll work alongside a dedicated team supporting patients and clinicians across our Home Care services. This is an excellent opportunity for someone who enjoys customer service, thrives in a fast-paced environment, and is looking for a flexible position with a respected healthcare organization.

Why Join Us?

• Flexible per diem scheduling with weekday shifts available
• Minimum commitment of just 2 shifts per month
• Opportunities to pick up additional shifts throughout the year
• Typical schedule between 8:00 AM – 4:30 PM (with some flexibility up to 5:00 PM)
• No evenings, weekends, or holidays
• Be part of a mission-driven team dedicated to providing exceptional care
• Gain valuable healthcare administrative experience within the Mass General Brigham system

About The Role

In this role, you'll help ensure patients, visitors, and staff receive timely and professional support by:

• Answering and directing incoming phone calls
• Greeting visitors and assisting with sign-in procedures
• Creating and preparing admission books and patient-related documents
• Providing administrative support to clinical and office staff
• Managing multiple tasks and priorities throughout the day
• Serving as a liaison between the public and the organization
• Maintaining accurate records and supporting daily office operations

What You'll Bring

• Previous receptionist, administrative, customer service, or office support experience preferred
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Epic experience preferred
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and manage competing priorities in a busy environment
• Professional, friendly, and welcoming demeanor
• Ability to work collaboratively with clinical and administrative staff
• Reliable, dependable, and committed to providing exceptional service

Join Our Team

If you're looking for a flexible opportunity where you can make a meaningful impact while supporting patients and healthcare professionals, we'd love to hear from you. Join Mass General Brigham Home Care and become an important part of the care experience.

 

Education
High School Diploma or Equivalent required

Experience
Receptionist experience 0-1 year preferred

 

Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients’ unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.

Join Mass General Brigham Home Care and be part of an organization that values your contributions and invests in your future!

 

Onsite

 

75-95 Wells Ave

 

0

 

Per Diem

 

Day (United States of America)

 

Pay Range

$17.71 - $23.55/Hourly

 

Grade

2

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

1410 Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework