Job Description
A Moving Experience.
Scope
Builds relationships and works directly with individual customers, also on-site, to understand their business needs, value drivers and technical setups.
Positions Cerence innovations, products, solutions, and services accordingly.
Supports in organizing and realizing innovation days for customers.
Provides input for product management to advance the Cerence road map.
Is aware of the current company and product strategy.
Leads and manages solution definitions, RFQ responses, effort and cost estimates and statements of work in collaboration with internal stakeholders from Account Management, Professional Services and Engineering organizations, as well as external stakeholders from customer side.
Provides presentations to customers, selling value propositions and solutions on the basis of the corresponding technical setup, utilizing and adjusting existing presentation material.
Presents product and solution demos to customers.
Is aware of technical or business constraints and escalates accordingly.
Job Complexity
Manages SE tasks for individual customers independently.
Independence
Executes assigned tasks and discusses results with line or functional manager.
Skills & Knowledge
Has a good understanding of the Cerence technology stack. Brings experience in B2B Sales of software products in automotive and mobility markets.
Experienced with MS Office tools and in regularly presenting technical issues, including Cerence product demos.
Skills to coordinate and moderate efficiently several internal and external stakeholders towards task completion.
Is efficiently working within the Pre-Sales Process as defined with and for the customer.
Business grade English (written and oral).
Decision Making & Impact
Provides comprehensive input for decision making and supports in escalation processes through line and functional managers.
Interaction
Regularly interacts with technical counterparts in development departments of assigned customers, Cerence Product Management, Professional Services, R&D, Sales and Legal.
Resolves minor issues autonomously and escalates more significant issues to line or functional management for support.
Education & Experience
Bachelors or advanced degree in science and/or business administration with 5+ years industry experience, with familiarity in software development.
Cerence Inc. (Nasdaq: CRNC and www.cerence.com) is the global industry leader in creating unique, moving experiences for the automotive world. Spun out from Nuance in October 2019, Cerence is a new, independent company that has quickly gained traction as a leader in the automotive voice assistant space, working with all of the world’s leading automakers – from Ford and Fiat Chrysler to Daimler, Audi and BMW to Geely and SAIC – to transform how a car feels, responds and learns. Its track record is built on more than 20 years of industry experience and leadership and more than 500 million cars on the road today across more than 70 languages.
As Cerence looks to the future and continues an ambitious growth agenda, we need someone to join the team and help build the future of voice and AI in cars. This is an exciting opportunity to join Cerence’s passionate, dedicated, global team and be a part of meaningful innovation in a rapidly growing industry.
EQUAL OPPORTUNITY EMPLOYER
Cerence is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, gender identity, gender expression, sex, sex stereotyping, pregnancy, national origin, ancestry, religion, physical or mental disability, medical condition, marital status, citizenship status, sexual orientation, protected military or veteran status, genetic information and other protected classifications. Cerence Equal Employment Opportunity Policy Statement.
All prospective and current Employees need to remain vigilant when it comes to executing security policies in the workplace. This includes:
- Following workplace security protocols and training programs to familiarize with the ways to maintain a safe workplace.
- Following security procedures to report any suspicious activity.
- Having respect for corporate security procedures to allow those procedures to be effective.
- Adhering to company's compliance and regulations.
- Encouraging to follow a zero tolerance for workplace violence.
- Basic knowledge of information security and data privacy requirements (e.g., how to protect data & how to be handling this data).
- Demonstrative knowledge of information security through internal training programs.