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Hard Rock Hotel & Casino Ottawa

Barista - Constant Grind

Hard Rock Hotel & Casino TejonPosted 6 days ago
Full-timeonsite

Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

The incumbent in this position is responsible for under the direction of restaurant management, establishing the preparation and presentation of beverages including tasting, product specification, and sanitation. 

 

Essential Duties 

  • Offers customer demonstrations and samples using brewing equipment 

  • Promotes positive customer relations; effectively explains menu items, handles guest complaints 

  • Prepare and serve beverages in accordance with established standards set by restaurant management 

  • Ensures that production and storage areas are maintained in accordance with city and state health department codes 

  • Promotes positive public/employee relations at all times 

  • Maintains a clean, safe, hazard-free work environment within area of responsibility. 

  • Other duties as assigned. 

QUALIFICATIONS 

  • Minimum six (6) months of related experience required 

  • Able to work a varied work schedule to include nights, weekends, and holidays. 

  • Must be computer literate. 

  • Ability to read and understand all policies and procedures. 

  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. 

  • Must be able to complete standard forms and reports. 

  • Have excellent written and verbal communication skills. 

  • Be flexible and adaptable to change. 

  • Be team-oriented and enjoy working with and assisting people. 

  • Able to exercise judgment on an independent basis. 

  • Be articulate and possess a professional appearance and demeanor. 

 

SKILLS 

  • Strong leadership and interpersonal skills  

  • Excellent interpersonal, oral and written communication skills. 

  • Meticulous, organized and accurate 

  • Extreme confidentiality. 

  • Familiarity with a variety of computer systems and applications. 

  • Be flexible to work varying shifts and time schedules as needed. 

  • Communicate effectively with all levels of employees and guests. 

  • Manage multiple details and tasks concurrently in a changing environment. 

  • Able to work effectively in a team environment. 

  • Analyze and think about how possible solutions impact on the entire operation. 

PHYSICAL DEMANDS 

  • Ability to stand and sit for extended periods of time. 

  • Ability to walk distances. 

  • Ability to lift 30 to 40 lbs. 

  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. 

  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public

Barista - Constant Grind at Hard Rock Hotel & Casino Ottawa | Renata