IT Project Manager

PURPOSE: The IT Project Manager is responsible for the end-to-end delivery, administration, and optimization of business technology solutions that support critical business processes. This role partners closely with business stakeholders, technical experts, and third-party vendors to gather requirements, manage implementations, and ensure business solution platforms are effectively deployed, adopted, governed, and supported throughout their lifecycle. CORE RESPONSIBILITIES: Partner with business stakeholders to elicit, analyze, and document business and operational requirements related to business solutions. Translate business needs into clear functional and technical solution specifications, ensuring alignment with enterprise standards and compliance requirements. Lead end-to-end project management for business solutions initiatives, including scope definition, scheduling, budgeting, risk mitigation, and change management. Coordinate and manage third-party vendors and implementation partners to ensure solution delivery meets contractual obligations, technical standards, and business objectives. Oversee solution configuration, integration, testing, deployment, training, and user adoption for business solution platforms. Ensure appropriate governance, security, and compliance controls are implemented, including access management, retention policies, and audit readiness. Administer and support deployed business solutions, including system enhancements, upgrades, issue resolution, performance optimization, and ongoing improvement. Serve as the primary liaison between business teams, IT partners, and vendors, proactively aligning priorities, managing dependencies, and resolving issues. QUALIFICATIONS: Bachelor's degree in Information Systems, Computer Science, Business Administration or related 5+ years experience managing business solutions, including requirements gathering, vendor management, implementation and administration SKILLS: Excellent communication, problem-solving, and organizational skills Ability to manage multiple projects and meet tight deadlines Project lifecycle management Leads without direct authority Administering and configuring business technology solutions