Job Description
As the Technical Writer, you will work with our team of Technical Software Trainers to write new content and confirm integrity of training materials in the product training repository. You will also create customer communications that deliver content through a wide range of target audiences.
The Technical Writer works closely with subject matter experts (SMEs) to create, edit, update, and manage a variety of curriculum documentation and video assets for multiple software products. This role owns the end-to-end lifecycle of a growing library of training guides, eLearning courses, certification documents, knowledge exams, and training videos. All content must adhere to CSC-approved branding and formatting standards and is reviewed and approved by relevant SMEs prior to publishing.