ROI Quality Analyst

The Quality Analyst provides direct assistance to the ROI Account Manager and is responsible for reviewing, processing, and releasing medical records in a variety of mediums (i.e. mail, fax, email, etc.). The Quality Analyst reports to their Team Lead, Providing and logging detailed and accurate information on each file/chart processed in accordance with MRO Clinics policies/procedures.   - Updating and maintaining an accurate Accounting of Disclosures for all activities and processes associated with medical records requests. - Providing world-class customer service to patients and clients while ensuring patient privacy. - Handling high call volumes while maintaining a high level of service and...