HR Receptionist & Admin

PRIMARY OBJECTIVE OF POSITION

This position supports the Human Resources Department with emphasis in supporting the day-to-day activities, programs, procedures, and administrative needs of Human Resource operations. Professionalism, discretion, confidentiality, and a positive attitude are absolute essentials of the position.

 

ESSENTIAL JOB FUNCTIONS

• Answer phone calls, Greet applicants, new hires, vendors, and visitors.
• Log and route visitors to other credit union personnel if appropriate.

• Handles and prioritizes multiple ranges of advanced administrative duties requiring lateral thinking and problem-solving skills.
• Support new hire and onboarding processes, to include initiating background checks, drug screens and other pre-employment requirements.
• Creates IT tickets for new hires, transfers, and terminations.
• Perform a variety of other tasks as necessary to support the HR team and carry out day-to-day responsibilities.
• Assist recruiters with day-to-day tasks, including data entry and document management.
• Respond to candidate inquiries and provide updates throughout the recruitment process.
• Primary responder to Dear HR department email box.

• Ensures neatness of lobby area.
• Post appropriate signage for the lobby.
• Receive deliveries and ensure proper pick-up.
• Inventory supplies
• Purchase supplies, ensuring proper stock are maintained.
• Stock all incoming supplies neatly in proper area
• Gather and package supplies and send to proper office via courier service.
• Gathers information required for administrative reporting.
• Schedule meetings, interviews, and maintain agendas.
• Provides wide range of office administration and support. 
• Prepare reports as requested.
• Maintain files of documents, contracts, agreements, and other official documents. 
• Assists with filing employee documents
• Sends out various surveys to employees
• Makes badge and nametag replacements
• Demonstrates an understanding of and follow the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), AntiMoney Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions. 
• Responsible for completing BSA/AML compliance training annually. 
• Assist with all other duties as assigned.

 

RELATIONSHIPS AND CONTACTS

 

Supervise Approximately: None

Reports To: Talent Acquisition Manager 

Contacts: Frequent contact with all Credit Union staff, potential staff, and outside vendors. 

 

EDUCATION

• High School Diploma / GED 

 

EXPERIENCE 

• 2 years administrative support experience
• Human resources or recruiting experience preferred

 

PHYSICAL REQUIREMENTS

• Physical effort is minimal; however, along with communication skills such as speaking and hearing abilities, and wrist/hand/fingers manipulation and movement is inherent in the job. 
• Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents.

 

MENTAL REQUIREMENTS

• Must be able to perform job functions independently or with limited supervision and work effectively either independently or as part of a team. 
• Must have a strong ability to read and carry out various written instructions and follow oral instructions.
• Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence.
• Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion.
• Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and or fast pace.
• Must be able to effectively handle multiple, simultaneous, and changing priorities.
• Must be capable of exercising at the highest level of discretion and confidential in all internal and external matters. 

 

EQUIPMENT REQUIREMENTS

• Personal computer with windows environment, laser printer, calculator, copy machine/fax machine and scanner.

 

I acknowledge that I have received, read, and understand this Job Description.  I agree to perform to the best of my abilities the functions and duties described herein, with or without reasonable accommodation.  I understand that this Job Description does not constitute an employment contract or alter my "at-will" employment status.  I further understand that the duties and responsibilities described in this Job Description are subject to change or modification, as determined by management, and that I am responsible for performing any job duties, or other tasks, and responsibilities that may be assigned, and/or directed by management.