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Job Description
About the Job
The Recruiter position is responsible for conducting interviews for agent level roles, and making the best hiring decision in selecting the right candidates in order to reduce attrition. This position also plays an instrumental role in providing an outstanding experience for new hires within the onboarding process by providing details such as orientation and training dates and times, an outlet for questions, and next steps in the onboarding process.
As Recruiter, You Will…
Meet daily with Recruiting Manager to determine daily hiring needs
Create positive experiences by building trust and transparency with Candidates
Interact with applicants via phone, video, and/or in person
Respond to inquiries from Candidates
Process and track applicants in an Applicant Tracking System
Recommend ways of improving recruiting process
Participate in job fairs & hiring events
Build relationships with internal employees
Ensure the onboarding process runs smoothly by providing details such as orientation and training dates and times, an outlet for questions, and next steps in the onboarding process
As Recruiter, You Have…
High school diploma or equivalent is required
1 year customer service, BPO, or retail experience
1 year recruiting experience in a fast-paced, high volume call center environment or related industry is a plus
Must be comfortable on phones or in person 8 hours a day
Maintain a secure, high speed internet connection
Outstanding interpersonal skills
Possess active listening skills
A love for interacting with diverse groups of people
Ability to work in a fast-paced, hectic, changing environment
Ability to handle a high volume of work
Ability to organize and follow-up multiple tasks/details with accuracy and timeliness
Ability to take notes while conducting an interview
Ability to maintain confidentiality at all times
Strong computer skills and ability to do intermediate mathematical functions
Ability to adhere to all organizational policies and procedures
Ability to work a variety of shifts, including days, evenings, weekends and holidays
Goal oriented and strive to hit targets
Ability to use micro-sales skills
Passionate about Recruiting
