Director of Food and Beverage
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).Director of Food and Beverage
Four Seasons Hotel London at Tower Bridge
At Four Seasons, Food and Beverage is central to how our guests experience the brand. It is where culture, service, culinary excellence, and commercial performance come together through people.
Four Seasons Hotel London at Tower Bridge is seeking an experienced Director of Food and Beverage to lead the Food and Beverage operation across the hotel; including all restaurants, bars, banqueting, in-room dining, culinary, stewarding, staff canteen, and more.
This is a Planning Committee (Executive Team) leadership role, reporting directly to the General Manager, with responsibility not only for operational and commercial performance but for shaping culture, engagement, and long term success across one of London’s most iconic luxury hotels.
The role
As Director of Food and Beverage, you will have full accountability for the strategic and operational leadership of the Food and Beverage division. You will lead a diverse and multi layered operation, balancing innovation, guest experience, people development, and strong commercial discipline.
Reporting directly to the General Manager and working closely with the Planning Committee, you will continue to shape the Food and Beverage identity of the hotel while ensuring alignment with Four Seasons brand standards and long-term business objectives.
This role requires a visible, people focused leader who is equally comfortable setting business strategy and being present on the floor.
What you will do
Provide strategic leadership and direction for all Food and Beverage and Culinary operations across the hotel
Lead, mentor, and develop a large leadership team including senior operational and culinary leaders
Champion a culture of excellence, collaboration, and service rooted in Four Seasons values
Drive commercial performance across all outlets, banqueting, and total Food and Beverage revenue streams
Ensure consistent delivery of exceptional guest experience and brand standards
Partner closely with Culinary leadership on concept development, quality, and innovation
Oversee budgeting, forecasting, cost control, and profitability targets
Work collaboratively with Sales, Marketing, Rooms, and Events teams to maximise opportunities
Ensure compliance with all health, safety, licensing, and regulatory requirements
Act as a senior ambassador for the hotel across internal and external stakeholders
What we are looking for
Significant senior leadership experience within luxury hospitality Food and Beverage operations
Proven experience overseeing complex, multi outlet operations including high volume banqueting and culinary teams
A strong people leader with a track record of developing and inspiring high performing teams
Commercially astute with the ability to balance creativity, quality, and financial performance
Deep understanding of luxury service standards and guest expectations
Confident operating at Executive Committee level with strong stakeholder management skills
A calm, credible, and visible leadership presence
Experience within Four Seasons or similar luxury brands is highly desirable
What we offer
Highly competitive remuneration package, with an Annual Incentive Plan bonus
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service
Private medical insurance for you and your family through Bupa from Day 1
Dental coverage for you and your family included within the medical plan
Life assurance up to eight times your basic salary
Full annual health assessment covered
Employer pension contribution of 10%
Full access to the in-house Fitness Centre, including specialist equipment
Annual spa allowance of 12 hours of treatments per year and a 25 percent discount on spa retail products
Personal, complimentary use of our Food and Beverage outlets for up to 4 people
Lead with purpose at Four Seasons
This is an opportunity to shape Food and Beverage at one of London’s most distinctive luxury hotels, leading a large and passionate team within a culture that values people, integrity, and excellence as much as results.
We look forward to receiving your application.