Quality Assurance Analyst - Mortgage

Duration 12 months with a very high possibility of contract extension

Pay Rate: $23-$26/hr

Quality Assurance Role: 

Primary responsibility is performing Quality Assurance (QA) for the Wholesale Credit Operations Insurance Monitoring Team. QA will include the review of transactions to ensure bank adherence to flood regulatory requirements under the Flood Disaster Protection Act (FDPA), Biggert Waters Flood Insurance Reform Act, and Homeowners Flood Insurance Affordability Act. QA will support the following flood insurance processes: 

• Pre-close Loan Review 
• Insurance Renewals 
• Flood Insurance Force Placement 
• Force Placement Refunds 
• Life of Loan Map Change Notifications 

Key Metrics: 

• Monthly Productivity 
• Quality/Accuracy 
• Timeliness/Cycle Time 
• Client Satisfaction 
• Risk 

• Bachelors Degree
• Financial Acumen (preferably in the area of business lending, legal and risk) 
• Strong Technical Skills – computer savvy, must be able to toggle across multiple systems
  
• Must be able to use MS Word and Excel
  
• Strong Organizational Skills 
  
• Ability to multitask and prioritize competing requests – it’s a fast paced environment 
  
• Strong Customer Service and Communication Skills – lot of interaction with Client Managers

Desired Skills: 

• Previous Insurance Experience (preferably flood insurance experience) 
  
• Audit Background (preferably related to financial regulations) 
  
• Quality Assurance Experience

To know more on this position or to schedule an interview, please contact after applying here;

Laidiza Gumera

973-774-7804

laidiza.gumera(at)collabera.com