Job Description
Credit Controller Malaysia The role holder coordinates end-to-end activity from premium chasing, builds reciprocal broker relationships and provides underwriting teams with effective reporting and clear escalation channels
This is a regulated role under the Central Bank of Ireland’s Fitness and Probity regime
What you’ll be DOING What will your essential
include
Responsible for Credit Control and Debt Collection :- Monitoring of premiums that fall due / overdue Send monthly broker statements Liaise with underwriters, brokers and management to progress collection process Reconciliation of brokers’ statement/payments made to offshore service centre Monitoring & matching of receipts and unallocated receipts Liaising with team responsible for Premium Booking/Resolving Discrepancies Accelerating the collection process on aged debt Engage with brokers on a regular basis to establish rapport and facilitate issues resolution
Monthly reporting of credit control balances analysis Provide & contribute towards Middle Office management and underwriting reporting packs Adhere to all internal company procedures where applicable including, but not limited to, administrative procedures, expenses, health & safety Ensure that, as an AXA XL employee, you are representing the AXA XL organisation in a professional and appropriate manner Ad Hoc Projects as may be directed You will report to the Team Lead, Credit Control ASIA
BRING We’re looking for someone who has these abilities and skills: Diploma or University degree is preferred Equipped with relevant related work experience
Those with experience in the Financial Services industry will be a plus
Up to date appreciation of the technical
of the role Proven ability in identifying and analyzing problems, creating good solutions, deploying sound decision making skills Demonstrable evidence of interpreting & manipulating data clearly and accurately with the ability to extract & clearly articulate key points Attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data entry or data outputs Able to organize self (and others if applicable) including effective scheduling, prioritization and time management skills, completing tasks to tight deadlines
Demonstrates a ‘can do’ attitude Comfortable taking ownership for own work, identifying the need for action (using initiative) whilst working effectively within a team
Displays a resilient and adaptable style, track record of remaining calm in demanding circumstances, adjusting comfortably to changing conditions / priorities The role would suit highly driven self-starters, with a desire to challenge and deliver
Desirable Knowledge and Skills: Proven track record of knowing what it takes to provide a consistently first-class customer service internally and/or externally Ability to build effective working relationships (internally/externally), establishing credibility amongst a wide and demanding client group Demonstrates communication skills, a confident and articulate presenter to internal/external audiences, exercising appropriate discretion in dealing with people from all levels of the Company Advanced knowledge of Microsoft Office programs; specifically, Excel, Outlook, Word, Powerpoint Exposure to MAS reporting
is a plus
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks
For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it
How
By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward
Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic
At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success
That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential
It’s about helping one another — and our business — to move forward and succeed
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
Robust support for Flexible Working Arrangements Enhanced family-friendly leave
Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity
AXA XL is an
Employer
Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security
It provides competitive
and personalized, inclusive
that evolve as you do
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence
Sustainability At AXA XL, Sustainability is integral to our business strategy
In an ever-changing world, AXA XL protects what matters most for our clients and communities
We know that sustainability is at the root of a more resilient future
Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations
Our Pillars: Valuing nature: How we impact nature affects how nature impacts us
Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future
We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans
Addressing climate change: The effects of a changing climate are far-reaching and significant
Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption
We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions
Integrating ESG: All companies have a role to play in building a more resilient future
Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business
We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting
AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs
These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving
For more information, please see axaxl.com/sustainability.