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Job Description
Purpose of the Job
The Account Director will be responsible for the daily interactions with an enterprise client, including establishing new and maintaining existing relationships with key peers on the client team. This person will oversee and manage a team executing the procurement and production of the client’s jobs and projects.
Key Responsibilities
Direct accountability for the client spend, focused on continually driving down costs and increasing margins
Act as a vital link between the client, production, and suppliers to ensure all terms of the contract and engagement are delivered perfectly
Provide on-going strategic insights and revised recommendations based on the changing market dynamics and industry trends
Implement an overall account structure and team that will excel in sourcing, procurement, production, and execution of all client jobs and projects
Build successful partnerships with the client business leads and key decision makers to increase and expand opportunities by identifying production solutions
Oversee and facilitate procurement, production, shipping, and billing for the client’s jobs and projects
Analyze job revenue, cost, and profitability, and create quarterly and yearly analysis
Prepare Quarterly Business Reviews for the client and internal management
Provide strategic guidance to the production team to optimize bidding and production processes
Responsible for staffing decisions to ensure the account is properly resourced and season peaks are anticipated and staffed appropriately
Train, mentor and work closely with Account Managers, Account Coordinators, Account Analysts
Knowledge, Skills + Experience
8-10+ years of managing production teams within a manufacturing, client, or agency environment
Bachelor’s Degree in a related discipline or equivalent work experience
English and Spanish advanced is required
Proven management experience, including colleague development and mentoring
Experience negotiating job costs and schedules with suppliers and vendors
Highly proficient with MS Office software, especially Excel
Strong knowledge about Marketing activities focused on branded merchandise
Excellent communication and presentation skills with the ability to interface with all levels of professionals
Entrepreneurial minded with an internal drive to continuously hit goals and succeed
Experience excelling within fast paced, high energy environments
Ability to quickly handle account crises
Leadership and ability to work as part of a team (with different hierarchies)
#LI-NM1#LI-Hybrid
