Job Description
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Position Summary
We are a leading provider of insurance and supplemental benefits, known for strong customer service, transparency, and long-term support for working families. We’re currently hiring motivated, service-minded individuals to fill several remote customer service and sales representative positions.
About the Role
For decades, our organization has partnered with more than 40,000 labor unions and member-based groups across North America. Millions of members rely on us for permanent benefits that continue beyond retirement.
Members request their benefit reviews, so representatives focus on helping, educating, and guiding—not cold-calling.
Daily responsibilities include:
Handling inbound and outbound calls
Scheduling and confirming appointments
Running simple virtual presentations via Zoom
Completing digital forms and paperwork
Providing follow-up and ongoing support
Helping members understand their available benefit programs
What We Offer
Weekly pay plus bonuses (average first-year income around $55K)
Flexible remote schedule
Long-term career growth and leadership opportunities
Residual income potential
Full health benefits
1-on-1 training, mentorship, and ongoing support
Annual all-expenses-paid trips (Disney, Cancun, Puerto Rico, Bahamas, etc.)
Qualifications
Strong communication and time-management skills
Reliable, professional, and organized work habits
High school diploma or equivalent
Customer service or retail experience is helpful but not required
Additional Information
All interviews are conducted via video conferencing.