Lead Facilities Dispatch Operator -Mid Shift

The Lead Dispatch Operator plays a key role in supporting day-to-day dispatch operations within an integrated facility maintenance environment. This position focuses on real-time team support, workflow execution, and service consistency, ensuring calls and work orders are handled efficiently and in alignment with established processes.

Working under the guidance of Dispatch Operations leadership, the Lead serves as a floor-level resource and point of coordination for Dispatch Operators, helping maintain service levels, providing coaching, and supporting operational priorities.