Job Description
Located in the heart of Auckland's central business district, experience mindful luxury at JW Marriott Auckland. This superb hotel provides the perfect place to unwind and connect with friends and family. Featuring 286 guest rooms including 15 suites, which boast views out over Auckland CBD, be welcomed with warm and genuine service encouraging guests to revitalize mind, body and spirit during their stay.
Job Summary
Reporting into the General Manager, the Hotel Manager will lead and manage the wider hotel operations (Food & Beverage, Culinary, Front Office, Housekeeping, Engineering and IT) alongside a senior leadership team.
Key Responsibilities
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Oversee overall hotel operations, ensuring seamless coordination across the Operations departments.
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Deliver exceptional luxury guest experiences by upholding JW Marriott and Marriott International brand standards.
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Lead and develop high‑performing teams, fostering a service‑driven culture and strong leadership pipeline.
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Drive financial performance, managing budgets, profitability, cost controls, and revenue optimization.
- Ensure compliance and asset excellence, including safety, quality audits, regulatory standards, and property maintenance.
Ideal Candidate
- Seasoned senior hotel leader/Executive Committee member in a luxury hotel environment
- Preferably with prior experience within Australia, New Zealand and Pacific Islands
- Preferably existing work rights for New Zealand
Benefits
- Dry cleaning on work clothes
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- The best hotel training opportunities produced independently by JW Marriott Auckland and internationally recognized training programs by Marriott International
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.