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Job Description
- Develop, own and drive research roadmaps with multi-phase projects. Design and conduct high-quality research (foundational, generative, evaluative) to define new opportunities, shape product experiences and influence strategy across the product cycle.
- Lead research activities in a nimble, iterative fast-paced environment with mixed methods to inspire and partner with cross-functional teams to co-define product direction, navigate the ambiguity of early stage product development (0-1) while fostering a collaborative culture to maintain momentum.
- Apply a mixed-methods approach, skillfully selecting and applying a variety of qualitative research methods such as ethnographic field studies, diary studies, contextual inquiries, usability testing, surveys, long-term field studies, evaluating functional prototypes.
- Communicate and advocate research findings through compelling storytelling, data visualization, and immersive presentations to diverse audiences.
- Uphold ethical, inclusive and responsible innovation.