Client Servies Intern（客服实习生）

OBJECTIVE

Maintain good relations with clients and coordinate work efficiently to ensure high levels of service quality.

维护良好的客户关系，高效协作，确保为客户提供高质量服务。

RESPONSIBILITIES

• Offer consultation services from both call and e-mails.

提供电话/电邮的咨询服务

• Provide price quotations, register the information of samples according to the information received and answer any queries clients may have

提供报价，订单信息注册/录入以及解答客户疑问

• Work with different department to make sure all orders are completed on time, and clients are kept up to date on the status of their order;
  各部门协调合作，确保订单按时完成，并确保客户及时了解订单状态
• Handle ad-hoc assignment as required and finish other tasks assigned by manager/leader on time and meet requirements

处理临时分配的工作，按时按要求完成经理/负责人安排的其他工作

EDUCATION / EXPERIENCE / SKILLS

• College degree or above in any discipline (though Science, Engineering, or another technical discipline will be a plus)

大专及以上，专业不限（科学，工程或其他技术性学科优先考虑）

• New graduate is acceptable

接受应届毕业生

• Good command of Oral English and writing English, CET 4 or above

具有良好的英语口语和书写能力，英语4级或以上

• Good communication skills and language competence;

具有良好的沟通和语言表达能力

• Self-initiated, independent and a good team player.

主动、独立、有良好的团队合作精神