Experienced Field Service Representative - Defense

Experienced Field Service Representative - Defense

Company:

Boeing India Defense Private Limited

As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity.

About Boeing Defense in India

Boeing is committed to providing holistic lifecycle solutions for defense customers in India through Boeing Defense India (BDI). BDI serves as the local entity, offering these solutions for government and defense customers in India. BDI plays an important role in the mission readiness and modernization of India’s defense forces. Efficient solutions, timely support, and flawless execution are critical elements of BDI’s commitment to Boeing customers and the Indian aerospace and defense industry.

People-driven culture

At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different  perspectives and thoughts – enabling every voice to be heard and every perspective to be respected.  No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing.

With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.

Position Overview:

The Indian Navy (IN) currently operates P8-I aircraft at INS (Indian Naval Air Station) Hansa, Dabolim, Goa.

Boeing India Defense Private Limited (BIDPL) team is looking for an Experienced Field Service Representative for the P-8I Sustainment Program supporting P8-I aircraft at INS Hansa Goa.

The successful candidate will assist the Indian Navy customer by providing multi‑disciplinary technical expertise and 737 NG / P8-I systems knowledge to ensure a high, sustained level of operational and maintenance proficiency.

Ideal candidate must have demonstrated & successful experience working with either a commercial airline, MRO, or the Indian Armed Forces (Air Force or Navy).

Position Responsibilities:

• Guidance in resolving maintenance and operational issues related to P8-I aircraft, systems and GSE.

• Respond to maintenance issues by interpreting technical documents.

• Monitoring aircraft performance and providing recommendations for resolution of potential issues.

• Analysis of technical data and evaluation of maintenance procedures.

• Working with reach back organization in US to isolate aircraft equipment problems not detected by diagnostics and documentation. This includes submitting technical queries to the reach back organization.

• Hands on assistance to provide on the job training to Indian Navy personnel on issues related to the maintenance, operations, troubleshooting and fault rectification

• Ability to travel on short notice providing emergent repair action assistance.

• Ability to respond during after-hours, weekends and holidays. 

• Develops and maintains relationships and partnerships with customers, stakeholders, peers and partners.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• Bachelor’s Degree is required as basic qualification with 8-12 years’ experience in aircraft maintenance.

• 5 years or more experience working in the maintenance of 737 NG or P8-I

• Able to work independently without high levels of supervision (self-motivated)

Preferred Qualifications (Desired Skills/Experience):

• Creativity in problem solving

• Strong interpersonal skills with ability to deal with both internal and external stakeholders

• Prior experience working with Indian Navy or Indian armed forces

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+ 8 years' related work experience.

Relocation:

Language Requirements:

Not Applicable

Education:

Bachelor's Degree or Equivalent

Relocation:

This position offers relocation based on candidate eligibility.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Not a Shift Worker (India)