Outbound Category Specialist, Surgical
Job Description
BioHorizons™ and Camlog™ joined forces in 2016 and has been a division of Henry Schein since, with incredibly positive growth. This is an achievement we’re proud of, and we’d like you to help contribute to it as we move forward.
About the role:
You will be part of a dynamic specialist team with a focus on tailoring and delivering solutions to support clinicians that are changing the lives of their patients with missing teeth. A key focus will be on BioHorizons Camlog portfolio, and you will be seen as the subject matter expert across our entire Implant and Biomaterial portfolios as well as the key point of contact for our Australian and New Zealand customers across your territory. You will also work collaboratively with the wider sales team leveraging opportunities and ensuring customers are provided with superior service and solutions.
This role will suit someone who is enthusiastic about creating and nurturing customer relationships over the phone, is relentless about understanding their customer, how they think, what drives them, and how they buy. Success will be defined by your ability to turn customer understanding into meaningful outcomes, strengthening trusted partnerships while uncovering opportunities that deliver value and drive sustainable growth.
What You’ll Be Doing
Providing a high level of expertise on our Surgical solutions (implants, biomaterials, instrument kits) over the phone.
Developing and growing new and existing trusted partnerships with external customers to support their clinical experience and business growth across Australia and New Zealand.
Working closely and building confidence with our wider sales team to support both new and existing business and our "Rely On US' approach.
Achieving monthly and annual sales targets for our Surgical portfolio.
Identifying market trends and growth opportunities.
Developing in-depth knowledge of the Surgical portfolio to provide ongoing training and support to both field sales team and customers
Representing Henry Schein at relevant industry exhibitions, study groups, open days etc.
What You’ll Bring
Experience working in the dental industry and a passion for the surgical and biomaterial dental category
Customer service with some experience in phone-based sales (preferred)
Excellent communication skills and the ability to build rapport quickly
Exceptional organisational skills and attention to detail
Confident negotiator with a persuasive edge
You will be curious about data and how it can inform you in relation to sales trends and opportunities within your customer group.
Tech-savvy: MS Office proficiency is a must and strong excel skills will be advantageous
Self-starter, team player, resilient, and eager to learn
Full unrestricted working rights in Australia
Why You’ll Love Working With Us
Competitive base salary + bonus (guaranteed period)
Hybrid working options after training
13 weeks paid parental leave* (after 12 months service)
Birthday leave
$1500 Employee Referral Program
Discounts on dental products and retail perks
Ready to make a difference and grow your career with Henry Schein? Apply now and become part of a team that’s shaping the future of dental care.