Dispatcher

This Service Dispatcher serves four critical functions within Service Champions. The first is properly scheduling, routing, and dispatching our Service Technicians to ensure they arrive at our clients’ homes on-time. The second is to ensure that our technicians are maintaining a work-life balance, especially during our busiest seasons. The third and most important is opportunity routing – strategically routing our highest opportunity calls to our best lead-setting technicians. Fourth, this role includes a strong knowledge of technician skill sets, and working with clients & technicians to schedule with urgency. Who we...