Home Delivery Customer Account Manager

The Home Delivery Customer Account Manager is responsible for managing a market from a customer location (store) and/or a 4PL (fourth party logistics) warehouse partner. They will oversee the operations and ensure compliance to all statement of work/standard operating procedures (SOW/SOP) expectations. This includes reports, inventory, unloading, loading, dispatching, monitoring independent contractors, and tracking key performance Indicators (KPI). The role requires a combination of ownership to lead initiatives and drive cross functional collaboration among teams, organizational skills, and technical knowledge to ensure seamless daily operations while maintaining high levels of productivity and quality. This role requires a proactive,...