E8680:Mgr Communications

Company:

NLD FedEx Express Netherlands B.V.

Address:

Taurusavenue 125

Scheduled Weekly Hours:

39.25

Worker Type:

Regular

Posting Start Date

17-Jun-2026

Posting Close Date:

30-Jun-2026

Job Family:

FXE-EU: Manager Marketing (ID)

Position Summary:

We have an exciting opportunity for you to join our team as a Manager Communications.

Who we are:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

About the role:

We are seeking an experienced Internal Communications leader to ensure our 46,000+ team members across FedEx Europe are clearly informed, aligned with our priorities, and understand their role in delivering our strategic objectives.

This role is designed for a seasoned professional with 10+ years of experience in complex, fast-paced, and multinational environments, and a proven track record of leading through transformation. You operate confidently at senior executive and board level, bring strong people leadership capabilities, and have experience building, leading, and developing high-performing teams. You leverage Internal Communications as a strategic lever to connect employees at all levels, from frontline and operational teams to senior leadership.

In this role, you will lead both the strategy and execution of internal communications, while guiding a team of 8 professionals across Europe. You will play a critical role in ensuring employees across functions and geographies are informed, aligned, and connected to our purpose, mission, and strategic direction, while enabling leaders to communicate with clarity, consistency, and impact.

Key Responsibilities:

• Define and execute a comprehensive internal communications strategy aligned with FedEx Europe’s business priorities and transformation agenda.

• Position Internal Communications as a strategic partner that drives alignment, engagement, and organizational performance.

• Act as a trusted advisor to senior leaders and executives on messaging, narrative development, and communication approach.

• Partner with senior leaders to shape clear, authentic messaging for business updates, transformation initiatives, and key moments.

• Develop compelling narratives and materials for leadership communications, including town halls, leadership forums, and employee engagement moments.

• Lead, coach, and develop a high-performing Internal Communications team of 8 professionals across Europe.

• Foster a collaborative, inclusive, and high-performance culture, with clear priorities and strong execution standards.

• Ensure communications effectively reach diverse audiences, including frontline and operational employees.

• Translate complex business and operational topics into clear, engaging, and accessible communications that resonate with team members at all levels.

• Drive impactful initiatives that strengthen understanding, reinforce culture, and enhance employee engagement.

• Oversee and continuously optimize internal communication channels and platforms to maximize reach, effectiveness, and user experience

• Ensure consistency in tone, messaging, and brand across all internal communications.

• Collaborate closely with cross-functional teams across European markets to deliver integrated and aligned communications.

• Define and track success metrics, using data and employee insights to continuously improve communication effectiveness

• Translate insights into actionable recommendations to strengthen impact and engagement

Qualifications:

• Bachelor’s degree in Communications, Public Relations, or a related field

• 10+ years of experience in internal or corporate communications within a large, fast-paced, international organization, including proven experience supporting transformation and change

• Demonstrated experience leading and developing high-performing teams in a complex, matrixed environment

• Exceptional English verbal and written communication, editing, and storytelling skills, with the ability to clearly articulate communication strategies and plans and translate complex business topics into compelling, accessible narratives

• Strong experience advising and influencing senior stakeholders, including executive and leadership communications

• Outstanding presentation and facilitation skills, with the executive presence to confidently deliver high-impact briefings and pitch strategic communication plans to senior leadership.

• Proven track record in delivering impactful change communications and driving engagement during transformation programs

• Strong understanding of digital communication channels and platforms and how to optimize their impact

• Excellent project and stakeholder management skills, with the ability to prioritize and deliver in a dynamic environment

• Data-driven mindset, with experience using insights and metrics to continuously improve communication effectiveness

• High cultural awareness, with experience working across diverse, international teams and geographies

Preferred:

• Experience in logistics, transportation, or other operationally intensive environments

• Strong understanding of frontline workforce communications

• Experience working within a matrixed, global organization

What We Offer:

• Attractive compensation package

• Training to get you started and on-the-job learning opportunities

• Extensive learning resources to further develop your skills and knowledge

• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)

• Employee Assistance Program for you and your family in difficult life situations

• Employee reduced-rate shipping

• Great career opportunities

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

Bachelor: Communications Studies/Speech Communication and Rhetoric

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
 
Our Company
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
 
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
 
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.