Onsite Front of the House Manager, Restaurant (Yosemite Lakes)

 

Role: Onsite Front of the House Manager, Restaurant

Location: Coarsegold, CA

Community: Yosemite Lakes

Pay Range: $52,000 - $75,000 per year

Job Type: Full Time

 

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Company Summary

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
• Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities.  These community associations are of all sizes, from small communities to large, master-planned communities.  

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

 

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Community Summary

Vision Yosemite Lakes Park will endure as a beautiful place to raise a family and enjoy a lifetime!

Mission Statement The mission of Yosemite Lakes Owners Association is to nurture a culture of community, to preserve the natural beauty of our surroundings and to exercise sound financial stewardship that allows the best quality of life for our residents through efficient, resourceful and professional leadership.

Goals
• To maintain a park like setting that reflects the natural beauty of the Sierra foothills.
• To enhance the safety, welfare, and interests of the owners and visitors.
• To maintain the amenities which enrich our quality of life.
• To support events, organizations and activities in Yosemite Lakes Park that promote a sense of community.
• To exercise financial stewardship to achieve peak performance, productivity and profitability.
• To ensure a Master Plan is in place for management of vital infrastructure including roads and the water system.

What you’ll find here
Yosemite Lakes Park is a non-gated community in the Central California Sierra Mountain foothills located between Yosemite National Park and Fresno near the unincorporated town of Coarsegold. YLP covers about 10 square miles at elevations from 900 to 2,200 feet, naturally landscaped by oak tree, pine tree, and boulder landscapes, pristine views of snowcapped mountains and the broader views of the Central Valley. All homes are custom-built on 1 acre and larger home sites. There are 2,263 parcels with about 1,870 homes.

YLP is administered by an elected board of the Yosemite Lakes Owners Association (YLOA). Declaration of Restrictions (DOR) are not stringent as YLP caters to people who enjoy an active outdoor lifestyle and the community retains its character by individual pride in ownership.

Amenities include a 9-hole golf course with pro shop and coffee shop, riding/boarding stable, clubhouse with restaurant, lounge and library, swimming pool and tennis courts, a ball field, picnic areas, basketball court, volleyball court, tether ball, private security, storage facility, hiking/riding trails and fishing lakes.

 

 

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Role Summary

The Front of House (FOH) Manager is responsible for overseeing all guest-facing operations for the Blue Heron Restaurant and Lounge (BHRL), a historic restaurant nestled in the Sierra foothills within one of the region’s largest and most amenity-rich HOA communities. This role manages service across three dining areas – two indoor dining rooms and one outdoor patio space – ensuring a seamless, high-quality guest experience and efficient coordination with a single, centralized kitchen. The FOH Manager plays a key role in supporting and managing front-of-house operations for private events and catering services.

In addition to operational leadership, this role carries shared P&L responsibility for the restaurant and will be involved with annual budgeting and forecasting. The FOH Manager is a hands-on leader who ensures service consistency, staff performance, and guest satisfaction while maintaining a strong working relationship with the kitchen team.

This position reports directly to the Executive Director and works closely with other members of the Food & Beverage team to align departmental goals with the Board’s strategic objectives and the community’s long‑term vision.

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Responsibilities

Operations Management

• Oversee daily front-of-house operations across all dining areas
• Coordinate service flow between multiple dining spaces and a single kitchen to ensure timely and accurate food delivery
• Monitor seating, reservations, and table turnover to maximize efficiency and revenue
• Ensure all areas (indoor and outdoor) are clean, organized, and guest-ready at all times
• Adjust staffing and floor plans based on volume, weather (for outdoor dining), and special events

Team Leadership & Staff Development

• Hire, train, schedule, and supervise FOH staff including servers, hosts, bartenders, and support staff
• Set performance expectations and provide ongoing coaching and feedback
• Develop, review, and document standard operating procedures (SOPs) for FOH operations
• Conduct pre-shift meetings to communicate daily goals, menu updates, and service priorities
• Foster a positive, team-oriented work environment.

Guest Experience

• Ensure exceptional service standards are consistently delivered
• Handle guest concerns professionally and proactively resolve issues
• Maintain a visible presence on the floor, engaging with guests and staff
• Monitor service quality, presentation, and hospitality across all areas

Coordination with Back of House (BOH)

• Act as the primary liaison between FOH and kitchen staff
• Ensure clear communication regarding orders, timing, menu changes, and special requests
• Work with kitchen leadership to optimize service flow from a single kitchen to multiple dining areas

Catering & Private Events

• Assist in planning and executing private dining events and catering services
• Coordinate staffing, setup, service, and breakdown for events
• Serve as the FOH lead during events, ensuring smooth execution and high guest satisfaction
• Collaborate with clients and management to meet event expectations

Financial & Administrative Duties

• Manage labor costs by creating efficient staff schedules
• Monitor sales, service metrics, and performance trends
• Assist with inventory oversight (FOH supplies, bar items, etc.)
• Ensure proper cash handling and POS procedures are followed

Compliance & Safety

• Ensure compliance with health, safety, and alcohol service regulations
• Maintain cleanliness and sanitation standards across all dining areas
• Enforce company policies and procedures

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

• 3-5+ years of restaurant management experience, preferably in multi-area or high-volume environments
• Strong leadership, communication, and organizational skills
• Background in catering or private event service is a plus
• Ability to work evenings, weekends, and holidays as needed
• Experience with budget development and P&L responsibility
• Food Service Manager (FSM) and Responsible Beverage Service (RBAS) certifications, must obtain within 3 months of hire if not currently held
• Leadership & Team Development: Trained, mentored, and supported staff while fostering a collaborative and high-performing work environment
• Guest Service & Operations Excellence: Delivered exceptional guest experiences through effective service coordination, communication, and problem resolution
• Event & Catering Management: Assisted in the successful execution of events and catering operations while maintaining quality and efficiency
• Organization & Adaptability: Demonstrated strong time management, multitasking, and adaptability in fast-paced environments
• Must be able to successfully pass a pre-employment drug test and background screening, and random drug tests throughout the term of employment

 

Preferred / Highly Desired

• Direct experience working within the HOA or community association industry, or strong working knowledge of how HOAs operate, including governing documents, board relations, and homeowner expectations
• Experience in highly amenitized communities, municipal environments, or large‑scale property operations 

 

Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.
• Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently.
• Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance.
• Manual dexterity to operate tools, equipment, and machinery safely.
• Visual acuity to inspect equipment, read gauges, and perform detailed tasks.
• Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.
• Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors).
• Ability to wear and use appropriate personal protective equipment (PPE).
• Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.

 

Pay and Benefits

$52,000 - $75,000 per year (depending on education and experience)

 

Benefits Include

• Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA account for health-related expenses
• FSA account for dependent care expenses
• Education Reimbursement for industry related classes
• 401K match after 1 year
• Employee Assistance Program (EAP)
• 9 paid holidays and 2 floating holidays

 

EEO & Values Statement

RealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.