Card Room Manager

As the Card Room Manager, you will take responsibility for the overall management of the Poker Room including managing the poker supervisors & poker dealers and the attainment of business targets.   The ideal candidate will have extensive knowledge and experience in operating Poker in a casino environment.    You will be commercially focused with a track record of great team engagement and have the ability to manage and deliver exceptional customer service.   As our Card Room Manager you will have autonomy with a supported structure to deliver the best poker games. You will be able to empower the team to deliver exceptional service levels to a seasoned customer base.   Skills & Experience Needed:    Lead daily poker operations and deliver standout customer service. Empower and coach your team to deliver the Grosvenor experience. Drive business performance and support new initiatives. Build a fun, inclusive poker community through promotions and social media. Ensure compliance with licensing and safer gambling regulations. Protect game integrity, cash, and assets.