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SCADA Services Engineer

Boston, MA$80K - $95KPosted 6 months ago
Full-timehybrid

Job Description

Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet. 


We are seeking a service-oriented SCADA Services Engineer with strong problem-solving abilities, excellent customer-facing skills, and proven hands-on experience supporting, maintaining, troubleshooting, and upgrading Supervisory Control and Data Acquisition (SCADA) systems and their underlying PLCs and control panels. In this role you will be the go-to technical expert for a diverse installed base of SCADA systems including Inductive Automation (Ignition), Rockwell Automation (FactoryTalk), Wonderware, iFix, VTSCADA and Allen-Bradley PLC platforms. Day-to-day responsibilities include remote and on-site troubleshooting, break/fix support, system optimization, patch management, and implementing upgrades and enhancements on existing systems across projects of varying size and complexity. This is a customer-facing, service-focused position that requires a proactive mindset: anticipating issues before they escalate, resolving problems efficiently, and maximizing system uptime and performance while making the best use of available resources. You will regularly interact with end-users, plant operators, and internal teams to diagnose issues, explain technical concepts clearly, and deliver sustainable solutions.
 
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this job opening.
 
 
Who are we looking for:
 
The successful candidate will join a strong team of motivated professionals who provide ongoing support and lifecycle services for municipal and industrial water and wastewater clients. You will be the primary technical resource for service contracts, maintenance agreements, and post-implementation support of medium to large SCADA installations (both standalone and multidisciplinary systems). Strong communication skills are essential, as you will interface daily with operators, plant managers, IT/OT teams, and other stakeholders. Ideal candidates are eager to deepen their expertise in supported platforms and expand into related areas such as industrial networking and OT cybersecurity.
 
Offering Flexible Remote/Hybrid Work/Onsite Schedule: Hybrid work schedule (consisting of office, remote, and onsite, pending project needs)
 
 
This position is eligible for a $5,000.00 sign-on bonus.
 
 
Travel & Physical Requirements:
 
This position involves regular travel to client facilities (typically within driving distance) for on-site troubleshooting, preventive maintenance, system upgrades, emergency response, and scheduled service visits. Regional travel up to 50–70% (mostly day trips), with occasional overnight stays required depending on call-out needs and multi-day service work.
 
- Must be physically able to lift and carry 40 lbs repeatedly
- Comfortable working from heights (ladders, scissor lifts, platforms) and in confined spaces
- Able to safely work on live control panels while wearing proper arc flash PPE and following NFPA 70E protocols
- Candidate must maintain a valid driver’s license with no major infractions
- Candidate must maintain a valid REAL ID driver’s license or other TSA-approved identification
We are seeking a service-oriented SCADA Services Engineer with strong problem-solving abilities, excellent customer-facing skills, and proven hands-on experience supporting, maintaining, troubleshooting, and upgrading Supervisory Control and Data Acquisition (SCADA) systems and their underlying PLCs and control panels. In this role you will be the go-to technical expert for a diverse installed base of SCADA systems including Inductive Automation (Ignition), Rockwell Automation (FactoryTalk), Wonderware, iFix, VTSCADA and Allen-Bradley PLC platforms. Day-to-day responsibilities include remote and on-site troubleshooting, break/fix support, system optimization, patch management, and implementing upgrades and enhancements on existing systems across projects of varying size and complexity. This is a customer-facing, service-focused position that requires a proactive mindset: anticipating issues before they escalate, resolving problems efficiently, and maximizing system uptime and performance while making the best use of available resources. You will regularly interact with end-users, plant operators, and internal teams to diagnose issues, explain technical concepts clearly, and deliver sustainable solutions.
 
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this job opening.
 
 
Who are we looking for:
 
The successful candidate will join a strong team of motivated professionals who provide ongoing support and lifecycle services for municipal and industrial water and wastewater clients. You will be the primary technical resource for service contracts, maintenance agreements, and post-implementation support of medium to large SCADA installations (both standalone and multidisciplinary systems). Strong communication skills are essential, as you will interface daily with operators, plant managers, IT/OT teams, and other stakeholders. Ideal candidates are eager to deepen their expertise in supported platforms and expand into related areas such as industrial networking and OT cybersecurity.
 
Offering Flexible Remote/Hybrid Work/Onsite Schedule: Hybrid work schedule (consisting of office, remote, and onsite, pending project needs)
 
 
This position is eligible for a $5,000.00 sign-on bonus.
 
 
Travel & Physical Requirements:
 
This position involves regular travel to client facilities (typically within driving distance) for on-site troubleshooting, preventive maintenance, system upgrades, emergency response, and scheduled service visits. Regional travel up to 50–70% (mostly day trips), with occasional overnight stays required depending on call-out needs and multi-day service work.
 
- Must be physically able to lift and carry 40 lbs repeatedly
- Comfortable working from heights (ladders, scissor lifts, platforms) and in confined spaces
- Able to safely work on live control panels while wearing proper arc flash PPE and following NFPA 70E protocols
- Candidate must maintain a valid driver’s license with no major infractions
- Candidate must maintain a valid REAL ID driver’s license or other TSA-approved identification

Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet. 

Mutual Dispute Resolution (MDR)

 

As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.

What this means:

  • MDR applies to both you and the Company
  • Most workplace-related disputes are resolved through binding arbitration, rather than court proceedings
  • Certain exceptions are outlined in the full agreement

 

AS PART OF THE APPLICATION PROCESS, YOU’LL BE REQUIRED TO REVIEW AND ACKNOWLEDGE THE MDR.

🔗 Review the full agreement here: Mutual Dispute Resolution Agreement

 

 

Employee Support & Benefits

 

Retirement Savings:

  • 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed

 

Time away from work:

  • Observed holidays: Choose up to 8 holidays to observe annually
  • Vacation: Accrued based on years of experience and calculated on hours worked
  • Sick time: Paid sick time for non-work-related illness or injury.
  • Parental leave: Up to 80 hours of Paid Parental Leave for child bonding

 

Coverage and support for your needs and well-being:

  • Disability: Paid short- and long-term disability
  • Health: Medical plan options; plus dental and vision plans.
  • Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
  • Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.

 

Workplace Information

 

E-Verify Participation

Woodard & Curran participates in the U.S. Department of Homeland Security’s E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters. 

🔗 View required Right to Work and E-Verify posters here.

 

Equal Employment Opportunity & Accessibility

Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

🔗 View our Equal Employment Opportunity Policy
🔗 View the "Workplace Discrimination is Illegal" poster 

 

Inclusion & Belonging

We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.

As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.

 

Recruitment Agency Policy

We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.

 

Text Message Communication Notice:

To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying “STOP.”

 

Terms, Privacy & Use of AI in Hiring 

🔗 Woodard & Curran Terms of Use

🔗 Woodard & Curran Privacy Statement

 

We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people.

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SCADA Services Engineer at Woodard & Curran | Renata