Back to jobs
Job Description
Experience these exceptional benefits when you join Med-Metrix!
8-Hour Shifts, Fixed Weekends Off
Day 1 HMO with 2 of your dependents covered for FREE
Group Life Insurance
Medical Cash Allowance
Rice Allowance
Clothing Allowance
Holiday Gift
Bereavement Assistance
Free Lunch Daily
Paid Time Off
Training and Staff Development
Employee Engagement Activities
Opportunities for Internal Mobility
The Healthcare Trainer - AR Follow Up is responsible for conducting medical billing, claim denials & appeals, revenue cycle management training programs for new and existing forensic billers. Performs actual medical billing & claim denials work for existing accounts on a regular basis to keep an up-to-date knowledge of the process. Participates in process implementation during account take offs or go-live.
Duties and Responsibilities
Develops curriculum, training syllabus, and course modules related to Medical Billing (US Health Insurance, Claims Process, Denials & Appeals, Revenue Cycle Management)
Develop Basic Account Navigation Workflow of Billing System for both HP and PB (Epic, Athena) and other system tools (Encoder Pro, CCI Edit) used by the department.
Develops Denials Process workflow for Common Denials (Duplicate, Timely Filing, No Prior-Auth, Medical Necessity, etc.)
Develops a guideline for common Payer Policies for the Top US Health Insurance Payers (Aetna, BCBS, Humana, UHC, Cigna, etc.)
Update and improve existing training and process modules.
Coordinate with forensic quality department to identify areas for process improvement and produce materials for claim edits, denials workflow, systems & process training from client.
Develops and produces materials for Medical Billing, Denials, Systems and Process exercises and qualifying examinations.
Updates weekly deck (performance and attendance for training meeting).
Participates in weekly training meetings with the upper management.
Collaborates with billing operations managers, supervisors, and quality to resolve issues that impact internal and external customers.
Develops and conducts Call/Phone Handling Training for the new hires and existing forensic billers.
Qualifications
Must have completed a Bachelor's Degree.
Previous training work experience of at least a year.
Minimum of 2 years of medical billing or revenue cycle management experience specific to AR and Denials Management or provider side of the healthcare insurance industry.
In-depth understanding of claim denials.
CPB and Coding Certification (CPC, CCS, COC) is an advantage.
Supervisory experience preferred; demonstrated leadership skills.
Willingness and flexibility to work extended hours.
Knowledge of general computer applications and ability to multitask on two monitors. Proficient with Microsoft Office products.
Must be amenable to work during US hours
Must be amenable to work onsite
